Zoom Recruitment Services Ltd

Customer Service Advisor

Zoom Recruitment Services Ltd  •  Orpington, GB (Onsite)  •  2 months ago
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Job Description

Customer Sales Advisor – Orpington

A Customer Sales Advisor is responsible for delivering high-quality customer service, managing sales from enquiry to completion, and building relationships with trade and retail customers. The role focuses on providing expert flooring advice, processing orders, and supporting the sales team to achieve company targets. Key requirements include strong communication, product knowledge, and teamwork.

Responsibilities:

  • Handling a high volume of inbound telephone calls where you will be advising customers, dealing with enquires and complaint resolution.
  • Processing sales orders and invoices.
  • Developing a confident knowledge of the product and services.
  • Directing and informing relevant information or customers to the correct departments.
  • Interacting effectively with customers and supporting internal area sales managers

Requirements:

  • Previous Customer Service Experience
  • Strong Customer Service Skills
  • Confident Knowledge of Computer Systems
  • Excellent Telephone Manner

This position is offered on a permanent basis, with an immediate start available.

Working hours: Monday – Friday 8:00am – 5:00pm

Our client offers a stable environment with good work-life balance, particularly through their "no bank holidays" policy. As a well-established company with multiple depots in the UK, they provide opportunities for career progression from roles like driving to management.

To apply for this position, please send an up-to-date CV for immediate consideration.

Please note; due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion.

Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures



Zoom Recruitment Services Ltd

About Zoom Recruitment Services Ltd

Zoom Recruitment is an experienced independent consultancy focused on providing temporary and permanent staff to the Logistics & Supply Chain, Manufacturing, Engineering and Commercial & Office sectors.

Our dedicated team of consultants have an in-depth knowledge of what qualities to look for in candidates in order for them to become an asset to your company, and we consistently strive to surpass your expectations when it comes to placing staff within your business. All our candidates are thoroughly vetted and interviewed to assess their suitability, ensuring we provide you with the perfect person for the job time and again.

Trust is the keystone in our organisation. We understand that reliability and honesty are highly valued by our clients, and in turn we look for the same qualities in our candidates as well as practicing the same ethos within our own business. We recognise the individuality of your company and tailor our packages specifically to suit you and your needs, rest assured that any candidate presented to you will be expertly matched to your requirements.

We appreciate that in the current climate and in your business sector in general, your workload can rise and fall and your staffing needs can change rapidly. We take pride in our versatility, and are dedicated to keeping our finger on the pulse of your business to ensure that we can provide what you need, when you need it !

Finally, we focus on supplying you with a first rate and cost effective service at all times, recognising your demands and ensuring your directive is met and fulfilled.

At Zoom Recruitment, our focus is on you and your needs !

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Orpington, GB
Year Founded
2012
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