MAHLE

Customer Service

MAHLE  •  Juárez, MX (Onsite)  •  1 hour ago
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Job Description

Your Role & Responsibilities:

  • Manage customer orders to ensure shipments arrive on time to their destination.
  • Analyze customer demand to generate/create forecast and sales projection.
  • Develop worksheets to determine demand variation (Waterfall chart).
  • Creation, configuration and maintenance of SAP system parameters relevant to finish good products.
  • Daily preparation of shipments, creation of delivery, management and follow-up of delivery to customer by SAP system as well ensure ASN transmission was successful to customer.
  • Define and ensure inventory levels, taking on consideration demand from customer and capacity contracted.
  • Monitor customer’s shipment arrives on time.
  • Monitor production plan Attaitment, to commit customer demand.
  • Review the portals from our customers to monitor scorecards, bulletins, chargebacks, claims, newsletters, orders, demands, etc.
  • Participate in the fulfillment of company plans, objectives and goals.

Your Skills & Strengths:

  • Career in Industrial, Manufacturing, Logistics or related.
  • 2 or 3 years in similar position and contact with customers.
  • Bilingual English & Spanish (Advance level).
  • Knowledge in MRP Management System (SAP essential).
  • Inventory Management, DOH, SUT.
  • Excellent communication and negotiation skills.

Do you have any questions?

DANIELA.A.GARCIA@MAHLE.COM

MAHLE

About MAHLE

MAHLE is a leading international development partner and supplier to the automotive industry with customers in both passenger car and commercial vehicle sectors. Founded in 1920, the technology group is working on the climate-neutral mobility of tomorrow, with a focus on the strategic areas of electrification and thermal management as well as further technology fields to reduce CO2 emissions, such as fuel cells or highly efficient combustion engines that also run on hydrogen or synthetic fuels. Today, one in every two vehicles globally is equipped with MAHLE components.

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Industry
Automotive & Mobility
Company Size
10,000+ employees
Headquarters
Stuttgart, DE
Year Founded
1920
Website
mahle.com
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