Hynds Pipe Systems Limited

Customer Service

Hynds Pipe Systems Limited  •  Christchurch, NZ (Onsite)  •  1 hour ago
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Job Description

Customer Service Representative - Bromley Branch

Join Hynds and Be the Difference for Our Customers

At Hynds, our customers are at the heart of everything we do. We're looking for an enthusiastic, customer-focused professional who enjoys building relationships, solving problems, and being part of a supportive team.

This is a varied role where you'll provide exceptional customer service, support sales activities, assist with branch administration, and help maintain efficient stock and yard operations.

If you enjoy working with people, like variety in your day, and want to join a company where people genuinely matter, we'd love to hear from you.

About the Role

As a key member of our branch team, you will:

  • Provide outstanding service and support to trade and retail customers
  • Process customer enquiries, orders, quotes, credits, and sales transactions
  • Build strong relationships with customers and internal teams
  • Complete invoicing, receipting, banking, and other branch administration tasks
  • Assist with stock control, stocktakes, and receipting inwards goods
  • Maintain a clean, safe, and professional branch environment

What You'll Bring

  • Previous customer service, retail, trade sales, or branch experience
  • Strong communication and relationship-building skills
  • Excellent attention to detail and accuracy
  • A positive, hands-on, team-focused attitude
  • Good computer and administration skills
  • Commitment to health and safety
  • Full Class 1 Driver Licence
  • Forklift experience and F Endorsement preferred but not essential

Why Join Hynds?

  • Health Insurance (subject to eligibility)
  • Employee Assistance Programme (EAP)
  • Discounts through our company partners
  • Ongoing training and development opportunities
  • Career progression across the Hynds Group
  • Supportive team culture where people matter

Pre-Employment Checks

The successful applicant will be required to complete a pre-employment medical, drug and alcohol screening, and criminal history check. Applicants must have the legal right to work in New Zealand.

Apply Now

If you're passionate about customer service, enjoy being part of a team, and are ready for a role with variety and opportunity, we'd love to hear from you.

Hynds Pipe Systems Limited

About Hynds Pipe Systems Limited

Hynds Pipe Systems Ltd is the largest operating company within the family owned Hynds Group. Established in 1973 Hynds manufacture and supply a comprehensive range of products for drainage, watermain, environmental, and rural application. Today, Hynds are the supply partner of choice for New Zealand’s civil construction industry, specialising in water and infrastructure based solutions.

Hynds Pipe Systems is the largest operating unit in the group of companies incorporating seven manufacturing plants, a nationwide team of Engineered Product Managers, Contract Account Managers, and a network of of 32 merchant branches throughout New Zealand.

Employing over 500 people, Hynds Pipe Systems remain committed to quality management and accredited operating systems.

Hynds have built their reputation on customer service and innovation. Our knowledgeable sales and technical team also work with contractors, consultants and councils to design customised solutions for complex drainage, water supply and waste treatment situations.

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Industry
Construction & Skilled Trades
Company Size
201-500 employees
Headquarters
Auckland, NZ
Year Founded
1973
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