Dana Incorporated

Customer Service

Dana Incorporated  •  Toluca, MX (Onsite)  •  11 hours ago
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Job Description

Job Purpose

Asegurar la captura de las ordenes de compra en sistema , garantizar la atención y solución de las solicitudes de los clientes , manteniendolos informados sobre el estatus de los pedidos.

# OCCDANAMEXICO

#COMM

Job Duties and Responsibilities

Garantizar atención y solución de requerimientos de pedidos; asegurar cpatura de ordenes de compra en sistema, mantener informado al cliente status, open order, back order; fechas de embarque, controlar corecta recepción de ordenes de compra co base a plitica comercial; promover una comunicación efectiva con clientes internos y externos, generar reportes; lograr incrementar la satisfacción del cliente.

Análisis y solución de problemas y toma de decisiones.

#OCCDANAMEXICO

#COMM

Education and Qualifications

Licenciatura en Mercadotecnica, Administración o Afín. Nivel de Inglés Avazado - Indispensable.

Minimo 3 años de experiencia en Atención a Cleintes y en Sistema Oracle (order management, BOM Inquiry, Inv Inquiry, Invoincing) Sistema CRM Sales Force.

Nivel de ingles Avanzado - Indispensable

Excelente nivel de comunicación en inglés

Skills

Dana Incorporated

About Dana Incorporated

In a world of constant motion, life is about balance. At Dana, our balanced approach considers the people, products, and planet that sustain us all.

For 120 years, we've been powering innovation to move our world. Today, over 40,000 Dana people, in more than 30 countries, advance drive and motion systems, thermal and sealing technologies, and power management innovations. Supporting traditional, hybrid, and EV manufacturers, wherever the road — or offroad — takes us.

We're not just adapting to the future of mobility. We're shaping it.

Headquartered in Maumee, Ohio, United States — Dana reported sales of $10.6 billion in 2023. We were named among the "World's Most Ethical Companies 2024” by Ethisphere and as one of "America's Most Responsible Companies 2023" by Newsweek. We’re always looking for talented people to join the Dana team. For more, please visit https://jobs.dana.com.

Industry
Automotive & Mobility
Company Size
10,000+ employees
Headquarters
Maumee, Ohio
Year Founded
Unknown
Website
dana.com
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