Hynds Pipe Systems Limited

Customer Service

Hynds Pipe Systems Limited  •  Christchurch, NZ (Onsite)  •  17 hours ago
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Job Description

At Hynds, you'll be the face of the branch for customers across the civil, water, wastewater and drainage industries. You're the one they rely on to get sorted and back on the job. Reporting to the Branch Manager, you'll move between the front counter, the back office and the yard, so no two days look the same. One minute you're pricing a quote, the next you're processing invoices, then you're out loading a truck. It's hands-on, it's varied, and it keeps our branch running.

What you'll be doing

  • Front-counter service, sales, quotes and processing orders
  • Branch admin — invoicing, receipting stock, credits, daily banking and credit control
  • Yard and stock control — stocktakes, cycle counts, coding product, dockets and deliveries
  • Loading and unloading trucks safely, receiving inwards goods, and keeping the yard tidy and well-stocked
  • Becoming a genuine product expert so you can give customers real solutions, not just answers

What you'll bring

  • Customer service and yard experience — you're comfortable at the front counter and out the back
  • A full (Class 1) driver's licence; a forklift F endorsement is a real plus, but we can train the right person
  • Confidence to read a customer and solve things on the spot
  • Solid computer skills and accuracy with numbers, invoicing and stock
  • The fitness to be active all day and handle product up to around 20 kg
  • Industry product knowledge is a bonus, not a must

What's in it for you

  • Health insurance (subject to eligibility)
  • Employee Assistance Programme
  • Access to company partner discounts
  • Ongoing training, upskilling and development

Why Hynds
We've been New Zealand's leading supplier of water and water-based waste management for civil and rural infrastructure since 1973 — and we're still proudly family-owned. That shapes how we work: it's a place where people matter, where we do what's right, and where we back our people and customers to succeed. Heading home safe and well at the end of each day is everyone's priority, and there's genuine room to grow.

Pre-Employment
All applicants must pass a pre-employment medical, alcohol & drug screen, and criminal history check, and have the legal right to work in New Zealand.

Hynds Pipe Systems Limited

About Hynds Pipe Systems Limited

Hynds Pipe Systems Ltd is the largest operating company within the family owned Hynds Group. Established in 1973 Hynds manufacture and supply a comprehensive range of products for drainage, watermain, environmental, and rural application. Today, Hynds are the supply partner of choice for New Zealand’s civil construction industry, specialising in water and infrastructure based solutions.

Hynds Pipe Systems is the largest operating unit in the group of companies incorporating seven manufacturing plants, a nationwide team of Engineered Product Managers, Contract Account Managers, and a network of of 32 merchant branches throughout New Zealand.

Employing over 500 people, Hynds Pipe Systems remain committed to quality management and accredited operating systems.

Hynds have built their reputation on customer service and innovation. Our knowledgeable sales and technical team also work with contractors, consultants and councils to design customised solutions for complex drainage, water supply and waste treatment situations.

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Industry
Construction & Skilled Trades
Company Size
201-500 employees
Headquarters
Auckland, NZ
Year Founded
1973
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