Job Description

Now Hiring: Customer Service Representative – Production Operations

Be the connection that keeps production moving.

As our Customer Service Representative, you’ll be the go-to link between customers, sales, and production—ensuring orders are accurate, schedules stay on track, and customers stay informed. You will help identify product issues and work with customers to provide solutions or replacement parts. If you thrive in a fast-paced environment, love solving problems, and have a sharp eye for detail, this role is for you.

Hourly Rate and Schedule:

• $19.00 - $22.00 per hour, based on experience
• Stable schedule: 5-day work week ~40 hours
• Monday - Friday, 8:00am – 5:00pm (start/end time may vary based on coverage and business needs)

What you’ll do:

• Manage and track customer orders from start to finish
• Communicate clearly with customers, sales, and production teams
• Resolve order issues and keep everything running smoothly
• Support forecasting and continuous improvement efforts
• Help identify product issues and work with customers to provide solutions or replacement parts
• Perform all other duties assigned

Benefits & Other Incentives:

• Medical with HSA option
• Dental
• Vision
• Disability
• Life Insurance
• 401K with Company Match
• Paid Holidays
• Paid Vacation AND Personal Time
• Paid orientation and training
• Introductory and annual reviews
• Direct deposit
• Employee Discount
• Casual attire
• Work/life balance
• Other Meyer Perks: cell phone discounts, rental car discounts, etc.
• Stable employment at a growing company that offers advancement opportunities
• & More!

What We’re Looking For:

• 2+ years of customer service experience (manufacturing preferred)
• Strong communication, organization, and multitasking skills
• Confidence using Microsoft Office and ERP systems
• Organized with ability to prioritize tasks
• Problem-solving and decision-making ability
• Ability to lift up to 25 lbs.

About Us:

Meyer is a growing, family-owned company where you're more than a number, you're family! The Production Technician will support procurement activities for our marine operations. The ideal candidate will source marine products, equipment, and services, maintain supplier relationships, and ensure timely delivery of high-quality materials to meet operational needs.

This role requires strong organizational skills, knowledge of marine products, a background in manufacturing production and the ability to work collaboratively across departments.

Join a team where your attention to detail and customer-first mindset make a real impact—every single day.

Customer Service, Office, Production, Manufacture