The NRMA

Customer Sales Representative - Marine (Fantasea)

The NRMA  •  Sydney, AU (Onsite)  •  1 month ago
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Job Description

Manly Fast Ferry and Fantasea Cruising are an integral part of Sydney’s transport and tourism system, but they are more than that. They are a part of Sydney’s identity adding to the vibrant tapestry of the finest harbour in the world.

Our Fantasea Cruising business complements the ferry services with its leisure-oriented experiences connecting Circular Quay, Manly, Watsons Bay and Taronga Zoo, as well as seasonal whale watching cruises, special event packages and private charters.

Our marine entities operate under the NRMA Group, one of Australia’s most iconic and trusted brands, that is proudly member-owned.

What you’ll do

We are on the lookout for experienced Customer Sales Representatives who also prides themselves on delivering exceptional customer experiences to join our NRMA Marine team. Your ‘office’ will be working on one of the most iconic harbours in the world!

You must be able to work on a casual basis on a 7-day rotating roster with availability between 8am-5pm. Must be able to work evenings and busy event seasons.

What You’ll Bring

  • Proven experience working in a sales environment, including the ability to identify opportunities to cross-sell and up-sell.
  • Focus on self-presentation, a strong conversationalist and takes pride in providing an exceptional customer experience.
  • Excellent verbal and written communication skills
  • Ability to listen attentively, demonstrate patience with customers and problem solve effectively
  • Demonstrates high level of professionalism, ability to maintain confidentiality and adherence to organisational policies and procedures
  • Ability to operate a telephone system, computer systems and other office equipment
  • Can work confidently on your own while also being a great team player
  • General knowledge of Marine products and Sydney Harbour will be highly regarded

Know you Belong

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today!

The NRMA

About The NRMA

For over 100 years, the NRMA has existed to make the journey better for everyone in the community. In everything we do, we aim to give back, always adding more value to Membership while working towards a better, shared future.

Having over 3.2 million Members, we’re Australia's largest member-owned organisation, and have grown into one of the country's largest tourism, leisure, and travel businesses, with investments in accommodation, car hire, ferries, experiences and more. We’ve done this by putting our people, Members and customers at the centre of everything we do to deliver great experiences – something that has always set us apart.

From our earliest Patrols, we’ve been passionate about helping people on the road, but we now also help millions on our waterways, on their holidays, and on all of their journeys. Tales of our legendary service embody the sense of mateship and levels of care that the people of our nations have become known for the world over.

As a workplace, we foster a culture of innovation, growth and wellbeing – one that respects and celebrates diversity in all its forms, creating an environment where all people can feel they truly belong and thrive. We do this because we know that, when put together, our individual talent and uniqueness is what makes us great at what we do. We do this because it makes our place a great place to be.

Interested? We’d love to hear from you.

Industry
Nonprofit & NGOs
Company Size
1,001-5,000 employees
Headquarters
Sydney Olympic Park, AU
Year Founded
1920
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