Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for selling and executing across various categories accounting for ~$100MM in revenue with Target as a vital member of the Customer Sales Team. The CSM serves as the key stakeholder between Kraft Heinz and our retail partners, leading all selling activities & driving efforts tied to improving our sales, gross margin & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Essential Functions & Responsibilities:

• Build and lead strategic relationships with Target headquarters across assigned Dry Grocery categories, creating joint business plans that drive long-term growth
• Deliver category and customer results across revenue, share, distribution, shelving, new item authorizations, pricing, and promotional performance
• Develop and execute customer business plans by turning marketplace trends, customer insights, and performance data into actionable growth strategies
• Manage trade investments and promotional programs to maximize effectiveness, deliver value, and stay within budget
• Partner closely with cross-functional teams and customer stakeholders to align priorities, improve forecast accuracy, and support annual business planning
• Analyze customer, category, and syndicated data to identify opportunities, generate insights, and inform fact-based business decisions
• Create clear, compelling presentations and recommendations that influence decisions, enable strong execution, and support business growth

Required Experience & Skills:

• Proven experience in customer management, account management, retail sales management, and/or CPG or retail merchandising
• Strong sales and business planning background, including forecasting, promotional planning, trade management, revenue management, and P&L management
• Experience in category insights and category management, with the ability to turn data into actionable customer and business recommendations
• Demonstrated customer-first mindset with the ability to build strong partnerships, internally and externally, and deliver against sales objectives
• Strong analytical, written, verbal, and presentation skills, with the ability to influence and negotiate effectively across stakeholders
• Ability to work autonomously within a sales framework to prioritize, plan, and execute effectively
• Proficiency in Microsoft Office and syndicated/proprietary sales systems such as IRI, Spark, or similar tools. Experience with POL and SBP a plus.

Location: Minneapolis Sales Office, Hybrid WFH/in office 2-3 days/week

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$104,200.00 - $130,200.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Minneapolis Sales

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.