Job Description

Working with the AA | Me mahi tahi tatou ki AA

For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast’s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

We currently have a 12 month fixed term Customer Sales Consultant position, at our AA Centre in Rototuna, working 37 hours per week.

Rostered hours will be: Monday, Tuesday, Wednesday and Friday from 8:30am to 5:00pm and Saturday from 8:50am to 2:20pm

What You’ll Be Doing | Mō te Tūranga

As the face of the AA in our Rototuna Centre, you’ll bring a bubbly personality and customer-first approach to every interaction.

As a Customer Sales Consultant, you’ll:

• Actively engage with customers to understand their needs and promote the right AA products and services
• Drive sales and achieve KPIs while delivering exceptional service
• Create a positive, lively experience for every customer who walks through our doors
• Handle a variety of tasks, including processing driver licensing and vehicle registration transactions

About You | Mōu

We’re looking for someone who:

• Has proven retail and sales experience, with confidence in achieving targets
• Brings a high-energy, positive, and bubbly personality to work every day
• Thrives in a fast-paced environment and learns quickly
• Is a natural team player who lifts the energy of those around them
• Enjoys connecting with people and making every interaction memorable
• A second language (e.g., Mandarin or other) would be preferred but not essential

What We Offer | Ngā āhuatanga kei a mātou

• Competitive salary
• A team who invests in your ongoing growth and development, with access to free online learning modules
• Discounts across our range of products, including insurance, plus free AA membership for you and your whānau
• Birthday day off and Wellbeing days.
• An inclusive and diverse work environment

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure!

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We’d love to korero to see if you might be a great fit for the role.