Job Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career - Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM? Come for a career, stay for the fun!

Here’s what’s waiting for you:

• HMO coverage for you and your family
• Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!)
• Recognition through our Value Awards — we celebrate your wins
• Real career growth with internal promotions
• Meaningful work with talented and supportive teams

Your future matters:

• 900 internal promotions every year
• 2,700+ leadership training courses

Extra rewards along the way:

• 14th Month Pay for employees who complete 5 years with us
• Generous referral incentives of up to ₱42,000 depending on the role

Enjoy work-life balance:

• 12 Vacation Leaves*
• 12 Sick Leaves*
• 1 Birthday Leave*

A SNAPSHOT OF YOUR ROLE

Job Responsibilities**

• Engage with potential and existing customers through various channels (phone, email, chat) to identify sales opportunities.
• Clearly and persuasively communicate product features, benefits, and value propositions.
• Actively listen to customer needs and provide tailored solutions and recommendations.
• Process sales orders accurately and efficiently, ensuring customer satisfaction.
• Maintain comprehensive knowledge of company products, services, and promotions.
• Meet and exceed individual and team sales targets and KPIs.
• Document customer interactions and sales activities in the CRM system.
• Collaborate with team members and other departments to enhance the customer experience.
• Handle customer inquiries, objections, and complaints professionally and resolve issues promptly.
• Adhere to company policies, procedures, and quality standards.

Job Qualifications**

• High school diploma or equivalent; a bachelor's degree is a plus.
• Proven experience in a customer service or sales role, preferably in a contact center environment.
• Excellent verbal and written communication skills with a clear and confident telephone manner.
• Strong interpersonal skills and a genuine desire to help customers.
• Strong negotiation and persuasion skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as required.
• A positive attitude, resilience, and a strong work ethic.

Join the A-Team and experience the A-Life!