We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
At Acquire Intelligence, our mission is to help business work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.
Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.
If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.
Come for a career, stay for the fun!
· HMO coverage for you and your family**
· Yearly Kick Off Parties with major giveaways (like the car in 2023)
· Get recognized through our ‘Value Awards’
· Grow your career - yes, we love to promote internally
· Do meaningful work and collaborate with the best
· 900 promotions given each year
· 2,700+ leadership training courses
The Customer Retention Program (CRP) is a strategic sales initiative designed to reward and retain existing customers by providing them with exclusive discounts, special offers, and incentives to purchase new products. The program aims to strengthen customer loyalty, encourage repeat business, and enhance overall customer experience by making latest products more accessible and appealing.
As a Customer Retention (Sales) Agent, you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Date Privacy
YOUR DAILY RESPONSIBILITIES
Gauge Interest: Engage with customers to understand their preferences, needs, and interest in upgrading or purchasing new products.
Offer Exclusive Deals: Present tailored promotions, discounts, and incentives that are specifically crafted for loyal customers, ensuring they feel valued and appreciated.
Drive Sales: Encourage customers to explore and invest in latest innovations, thereby contributing to increased sales and market penetration.
Enhance Customer Relationships: Foster strong connections with customers by providing personalized service and demonstrating commitment to their satisfaction.
Through these efforts, the team helps maximize the impact of the CRP, ensuring it delivers tangible benefits for both customers and the company.
You will also be responsible in ensuring that all customers have the right products and services.
Establishes and maintains a high level of customer satisfaction in all sales transactions.
Consistently meets or exceeds weekly and monthly sales goals by utilizing sound telephone based selling approaches.
Determine cross sell opportunities within our existing customer base, focusing on improved customer experience
Answer customer queries regarding recent product and service offers
Providing account information to customers
Other appropriate tasks and responsibilities as requested by Management
Join the A-Team and experience the A-Life!
Acquire Intelligence helps companies grow faster and operate smarter through intelligent outsourcing and AI consulting.
We deliver innovative, data driven services across back office, contact center, customer experience, and digital operations. Our global outsourcing solutions include Remote Teams, Co-sourcing, and comprehensive managed services across both onshore and offshore delivery. Each solution is designed to deliver real outcomes and lasting impact.
We take an entrepreneurial approach. Fast moving, accountable, and focused on results using our proven framework of Automate. Eliminate. Reallocate.
We identify opportunities to automate with intent, remove inefficiencies, and shift work to where it creates the most value.
With teams in Australia, the United States, the Philippines, and the Dominican Republic, we bring global reach with hands on execution. And while we lead with technology, people remain at the heart of everything we do.
Founded in 2006, we are Safe, Flexible and Innovative. This is how Acquire Intelligence transforms businesses with intelligent solutions.
www.acquire.ai
