CSB Bank

Customer Relationship Officer| Patiala

CSB Bank  •  Patiāla, IN (Onsite)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

To manage customer servicing and relationship activities through understanding customer requirements, recommending suitable banking solutions, facilitating service delivery and ensuring compliance with regulatory and Bank policies.

  • Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements.
  • Execute area mapping, cold calls and BTL activities to meet acquisition targets.
  • Complete accurate AOF/KYC and ensure CKYC submission without errors.
  • Cross‑sell insurance/investments and activate digital banking for all new customers.
  • Manage assigned portfolio for balances, usage and service requests within TAT.

Experience Range : 1 to 5 Years (Sales/ Service)

Qualifications : Graduate (Any Specialisation)

CSB Bank

About CSB Bank

CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala.

CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala.

CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Thrissur, IN
Year Founded
1920
Website
csb.co.in
Social Media