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  Proactively promote and sell the full suite of Great Place to Work® offerings: Certification, Culture Assessments, Advisory Services, Employer Branding Packages, and Recognition Programs.
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  Conduct discovery sessions, tailored product demonstrations, proposal walkthroughs, and solution consultations to identify client needs and position GPTW as the ideal partner.
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  Prepare and deliver compelling commercial proposals, pricing options, and strategic engagement plans in alignment with client goals.
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  Identify, qualify, and manage sales opportunities across all customer lifecycle stages, from lead generation to contract closure.

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  Build and maintain long-term, consultative relationships with senior HR leaders, C-suite executives, and key influencers.
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  Serve as the main liaison for clients post-contract, coordinating with internal teams to ensure seamless onboarding, project setup, and execution.
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  Maintain consistent client communication via calls, emails, and in-person or virtual meetings to monitor satisfaction and business impact.

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  Manage a diverse portfolio of client accounts across sectors and geographies with a focus on retention, growth, and service renewal.
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  Develop strategic account plans for high-value clients, identifying opportunities to expand engagement through cross-sell and upsell of GPTW services.
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  Track and analyze client health scores, culture audit outcomes, and program effectiveness to present value-driven results.

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  Use Zoho CRM to maintain accurate and updated records on lead progress, client interactions, service milestones, contract renewals, and feedback.
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  Collaborate with the advisory, research, certification, and marketing teams to deliver tailored solutions, insightful culture reports, and impactful branding assets.
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  Ensure timely follow-up on Emprising® setup, survey deployment, certification timelines, and recognition deliverables.

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  Conduct periodic check-ins and Client Success Reviews (CSRs) to evaluate progress, review survey insights, and identify new value opportunities.
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  Support clients in leveraging their Certification or List placement for PR, employer branding, internal engagement, and awards submissions.
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  Foster client advocacy by inviting top clients to participate in case studies, testimonials, webinars, and GPTW community events.

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  Represent GPTW ME at HR events, regional forums, expos, and thought leadership webinars to enhance brand visibility and industry reputation.
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  Stay informed on evolving HR trends, national workforce programs, labor policies, and competitor strategies to strengthen client advisory and market positioning.

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  Provide accurate and timely sales forecasts, pipeline activity reports, and client updates for internal planning and review.
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  Monitor contract renewals and initiate early engagement strategies to ensure a seamless retention process and long-term value demonstration.

Requirements

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  Bachelor's degree in Business Administration, HR, Marketing, or a related field (MBA is a plus).
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  Minimum 5 years of experience in B2B account management, client services, or consultative sales, ideally in HR, SaaS, or research-based organizations.
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  Proven track record of meeting revenue targets and managing key accounts across diverse markets and industries.
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  Experience with CRM tools and data-driven sales tracking.
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  Knowledge of workplace culture trends in Egypt and familiarity with the government and private sectors is an advantage.

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  Strong communication, negotiation, and presentation skills.
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  High emotional intelligence and relationship-building capabilities.
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  Analytical thinking and consultative approach to selling and client servicing.
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  Multitasking, organization, and attention to detail in managing projects and deadlines.
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  Strategic mindset with client-first orientation.
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  Fluency in English required; Arabic is highly preferred.