Typical tasks and responsibilities will include:
• Welcoming new customers into Colt and educating customers about our systems, tools and processes, empowering them to engage digitally and self-serve though use of the Colt Portal
• Understanding customer requests and match to Colt’s product offering
• Supporting transactional sales activities, contract renewals and sales projects for dedicated accounts
• Coordinating pricing, quoting and ordering activities and collaborate with other internal teams to create and complete orders and CRM support in a timely and accurate manner and met customer service requirements
• Initiating and leading regularly in customer meetings, focused on customer management topics and proactively give escalation support
Colt Technology Services (Colt) is a global digital infrastructure company which creates extraordinary connections to help businesses succeed. Powered by amazing people and like-minded partners, Colt is driven by its purpose: to put the power of the digital universe in the hands of its customers, wherever, whenever and however they choose.
Since 1992, Colt has set itself apart through its deep commitment to its customers, growing from its heritage in the City of London to a global business spanning 40+ countries, with over 6,000 employees and more than 80 offices around the world. Colt’s customers benefit from expansive digital infrastructure connecting 32,000 buildings across 230 cities, more than 50 Metropolitan Area Networks and 250+ Points of Presence across Europe, Asia, the Middle East, Africa and North America’s largest business hubs.
Privately owned, Colt is one of the most financially sound companies in the sector. Obsessed with delivering industry-leading customer experience, Colt is guided by its dedication to customer innovation, by its values and its responsibility to its customers, partners, people and the planet.
For more information, please visit www.colt.net
