Amneal Pharmaceuticals

Customer Relations Representative

Amneal Pharmaceuticals  •  Glasgow, KY (Onsite)  •  4 days ago
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Job Description

Under limited supervision, cultivates the established relationships with customers and advises the Sales team on all account activity, with strong communication between organization and customers. Works directly with all levels of subordinate and executive management across many functional areas including Distribution, Logistics, Order Processing, Contracts, Pricing, and Manufacturing.


Essential Functions:

  • Works internally and externally to ensure orders are submitted, received, processed & shipped.
  • Manages customer’s product portfolio and transactional data, via the customer’s vendor web portal when applicable.
  • Works with Sales, Order Management, and Business Analytics on product availability for customers based on customer’s request and/or requirements.
  • Work directly with customers on product setups. Provide all necessary documentation for setup or enter directly via the customer’s web portal when applicable.
  • Work with the outside sales team as needed to ensure customer service success.
  • Provide reports and documents internally and externally on a routine and ad hoc basis.



Additional Responsibilities:

  • Assist in failure to supply penalty research.
  • Provide order tracking to customer.

Education:

  • High School or GED - Required

Experience:

  • 3 years or more in Customer Service
  • 3 years or more in Analytics

Specialized Knowledge:

  • Exceptional knowledge of Microsoft Office programs

Amneal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. If you require a reasonable accommodation to complete the application process or to participate in any part of the hiring process, please contact us at accommodations@amneal.com Requests will be handled confidentially and in accordance with applicable laws.

Amneal Pharmaceuticals

About Amneal Pharmaceuticals

Amneal (NASDAQ: AMRX) is rapidly becoming one of the most dynamic, purpose-driven pharmaceutical companies delivering more affordable access to essential medicines. Our family delivers for yours through a robust U.S. generics business, a growing branded business and deepening portfolios in injectables, biosimilars and select international markets. We’ve bolstered our world-class scientific rigor, production capabilities and commercial infrastructure. And we invest substantially in our people through leadership development and employee well-being programs – all so we can deliver even more value. We are Amneal and We make healthy possible.

Content is for informational purposes only and 3rd party content does not reflect Amneal’s opinions.

Amneal has the right to remove comments that violate another’s copyright or intellectual property, mention an Amneal product, use profanity or are defamatory, promote and solicit for third-party sites, initiatives, or products, or are factually inaccurate or misleading or spam.

Amneal recommends that you consult with your healthcare provider regarding personal health matters. To report a product complaint or adverse event related to an Amneal product, contact Drug Safety at 877-835-5472, option 3 or drugsafety@amneal.com. If you are currently experiencing a life-threatening event, please immediately contact 911.

Industry
Chemicals & Materials
Company Size
5,001-10,000 employees
Headquarters
Bridgewater, New Jersey
Year Founded
2002
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