AmTrust is a global insurance provider offering risk-management solutions and business underwriting. Today AmTrust International underwrites over $1.5 billion of gross written premiums and employs more than 800 employees globally.
We are currently looking for a Customer Relations officer to join our complaints team based out of our Nottingham office.
In this this role you will be responsible for supporting the Complaints Manager by ensuring the delivery of fair customer outcomes by carrying out prompt complaint investigations whilst providing a competent and efficient service to our customers.
To be successful you will have gained previous experience in customer relations / complaints handing within a previous role. You’ll also be comfortable collaborating with colleagues as well as communicating with customer providing both verbally and written communication to a high standard. Excellent customer service skills as well as attention to detail is crucial in this role.
For more information click here for the Job Description. To apply, submit your CV and we will be in touch.
With more than 1400 employees in 34 locations worldwide, AmTrust International has the knowledge, skills, financial strength, technology and global licenses to provide a comprehensive range of risk solutions worldwide.
Rated “A-” (Excellent) by A.M Best, the underwriting entities within AmTrust International have the strength and resources to support your business for the long term.
Working in a dynamic two-way partnership with clients, intermediaries and cover holders, we have the experience, the expertise and the flexibility to create individual risk solutions for almost any opportunity.
Targeting niche risks where our underwriters’ experience and expertise set us apart, we focus on doing whatever it takes to forge longstanding, mutually profitable insurance partnerships. Our growing reputation is founded on our ability to find solutions for even the most unusual risk challenges. With a can-do attitude and a track record of innovation, we work hard for our customers and business partners.
