Bureau Veritas Group

Customer Relations Executive / Senior Executive - Mumbai 1 1

Bureau Veritas Group  •  Mumbai, IN (Onsite)  •  2 hours ago
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Job Description

Purpose of Position

  • The job incumbent is responsible for Audit Scheduling and Contract Administration for all the schemes
  • The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy

Ø Major Responsibilities

  • Audit Scheduling in coordination with the client keeping in mind the requirements of ISO 17021:2011.
  • Scheme specific audit schedule management using tools such as Siebel and ACTIS.
  • Contract Administration to ensure correct & updated information of clients in “SIEBEL”.
  • Monitoring Scheduling Performance through SAS Portal [Management Information System Portal]

Ø Criteria for Performance Evaluation (KPIs)

  • 3 months Advance Audit Scheduling
  • Compliance to the requirements of ISO 17021:2011 and Bureau Veritas Management System.
  • Scheduling a Competent Team for an audit and Training at all the times
  • Maintaining the desired utilization rate of resources
  • Timely incorporation of changes in Client’s administrative information in the Production Tools as a part of Contract Administration responsibility.
Bureau Veritas Group

About Bureau Veritas Group

Bureau Veritas is a world leader in Testing, Inspection and Certification. Our mission is at the heart of key challenges: quality, health and safety, environmental protection and social responsibility. Through our wide range of expertise, impartiality and independence, we foster confidence between companies, public authorities and clients.

Bureau Veritas is a Business to Business to Society company, contributing to transform the world we live in. Driven by society, we are working ever more closely with our clients, addressing today’s crucial challenges and answering society’s aspirations.

Bureau Veritas is listed on the Euronext Paris (Compartment A, code ISIN FR 0006174348, stock symbol: BVI).

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Paris, FR
Year Founded
1828
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