The Beaufort Bonnet Company, LLC
The Beaufort Bonnet Company's mission is to bring happiness through timeless, thoughtfully designed, quality products that celebrate the wonder of childhood. We encourage families to slow down, celebrate everyday moments, and make generations of memories sweeter.
The Customer Relations Coordinator acts as the customer facing voice of The Beaufort Bonnet Company. Interacts with customers to provide timely responses to inquiries regarding product and orders. Supports the eCommerce inventory and returns processes. Provides analytical insights to leadership in order to drive eCommerce sales.
Receive and respond to customer service inquiries via phone and email
Update turnaround times on website
Monitor daily online sales and provide analytically driven solutions to ensure web meets daily goals (i.edaily promotions, social media posting,etc. )
Be aware of inventory levels on the website and communicate ideas for moving inventory
Manage all returns/exchanges
Create incoming receipts for items to be put back in stock
Create promo codes
Assist with social media efforts and help execute promotions and special projects
Act as a liaison between TBBC and social media influencers
Manage web orders for specific custom items
You willlovethis job if you…
Enjoy helping others and being a team player
Have strong attention to detail
Able to multitask and keep everything organized
Are a strong communicator (oral and written)
Want to help grow a business!!!
Who we would like to meet:
Bachelor's in business,marketing, or related degree
Strongcomputer skills,Exceland Word
If you are interested in this opportunity please apply! You will receive an email confirming we received your application. We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.
This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.
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Headquartered in Lexington, Kentucky, The Beaufort Bonnet Company creates upscale items for babies born with a refined sense of style. Founded in 2012, the company's hallmark bonnet is based on a generations-old heirloom pattern from the coastal town of Beaufort, South Carolina. A combination of timeless design and practical function, its bonnets and little boys' bucket hats were an instant hit, spawning mentions in the Wall Street Journal, Forbes, InStyle, OK Magazine and People, where it was featured as a Mini Must Have. Now sold in over four hundred retail locations as well as online, The Beaufort Bonnet Company's line has expanded to include a range of baby items complementing its signature hats. The Beaufort Bonnet Company joined the Oxford Industries family of brands in 2017.
To view our open positions visit:
https://oxford.wd5.myworkdayjobs.com/TheBeaufortBonnetCompany
