At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage – Das Ist Good. We provide SIXT Star Service, ensuring every move is a memorable experience.
SIXT Australia is on the lookout for 1x full-time and 1x part-time (19 hours per week) Customer Relations Consultant based in Sydney. This is a hybrid opportunity, working from home and our offices in Sydney CBD and Sydney Olympic Park.
As a Customer Relations Consultant, you'll play a key role in protecting and enhancing the SIXT customer experience. You’ll handle a variety of customer enquiries and complaints with professionalism and empathy, ensuring every interaction meets our service standards. Working closely with internal teams and franchise partners, you’ll help turn challenges into positive experiences and support SIXT’s reputation for excellence. From helping a customer after an unexpected vehicle incident to responding to social media feedback or partnering with operational teams to solve complex issues, every day brings a different challenge and opportunity to make an impact.
Your key responsibilities will include:
As part of our recruitment process, successful applicants will be required to complete a National Criminal History Check. Please note that all candidates will need working rights in Australia.
At SIXT Australia we offer a range of benefits and discounts to help make work and life just right for you!
We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.
Ready to rev up your career and be the driving force behind going the extra kilometers with our customers? We can't wait to see your application! Apply now or visit our careers site to find out more. Join Team Orange today!
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.
For over 100 years, the NRMA has existed to make the journey better for everyone in the community. In everything we do, we aim to give back, always adding more value to Membership while working towards a better, shared future.
Having over 3.2 million Members, we’re Australia's largest member-owned organisation, and have grown into one of the country's largest tourism, leisure, and travel businesses, with investments in accommodation, car hire, ferries, experiences and more. We’ve done this by putting our people, Members and customers at the centre of everything we do to deliver great experiences – something that has always set us apart.
From our earliest Patrols, we’ve been passionate about helping people on the road, but we now also help millions on our waterways, on their holidays, and on all of their journeys. Tales of our legendary service embody the sense of mateship and levels of care that the people of our nations have become known for the world over.
As a workplace, we foster a culture of innovation, growth and wellbeing – one that respects and celebrates diversity in all its forms, creating an environment where all people can feel they truly belong and thrive. We do this because we know that, when put together, our individual talent and uniqueness is what makes us great at what we do. We do this because it makes our place a great place to be.
Interested? We’d love to hear from you.
