Servco Pacific Inc.

Customer Relations Associate

Servco Pacific Inc.  •  $19.36/hr  •  United States (Onsite)  •  22 hours ago
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Job Description

The part-time Customer Relations Associate greets all walk-in customers at Servco Leeward and makes customers feel comfortable by creating a warm and friendly environment.

Responsibilities:

  • Greets and assists customers in a professional and friendly manner upon entrance into the dealership
  • Reviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reports
  • Provide customer service, which may include to greet and direct customers, obtain contact information, and documentation of vehicle mileage
  • Ensure timely and accurate recording of customer and floor traffic information into daily log
  • Answer incoming phone calls and direct calls or relay messages to appropriate parties
  • Maintain professional appearance of showroom and work area

Requirements:

  • High school graduate or equivalent
  • Minimum 6 months of customer service, receptionist and/or clerical experience
  • Must be able to type 35 wpm
  • Proficient in Microsoft Excel
  • Dedication to customer service excellence
  • Excellent written and verbal communication skills
  • Maintain a professional appearance
  • Must be able to work a flexible part time schedule; days and hours TBD

At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

Interested?

Visit www.servco.com/careers to apply online

Equal Opportunity Employer and Drug-Free Workplace

Pay Range: $15.55 - $19.36 per hour

Servco Pacific Inc.

About Servco Pacific Inc.

Founded in 1919 as a two-car repair garage on the North Shore of Oahu, Servco Pacific Inc. is Hawaii’s largest private company with operations in the United States and Australia. Servco owns a diverse group of automotive businesses including exclusive distributorships of Toyota, Lexus, and Subaru in Hawaii; a network of over 30 retail dealerships in Australia and Hawaii, and Hui Car Share. It is one of the Top 30 largest automotive dealer groups based in the U.S., the largest Toyota dealer group in Australia, and has been recognized as a 2023 US Best Managed Company and one of the “Best Places to Work in Hawaii” for 19 consecutive years. In addition to its automotive holdings, Servco is an active investor in venture capital. Servco’s largest investment to date is its ownership of the iconic lifestyle brand, Fender Musical Instruments Corporation, the world’s largest electric guitar, bass, and amp company.

Industry
Retail & Ecommerce
Company Size
501-1,000 employees
Headquarters
Honolulu, HI
Year Founded
1919
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