Aviagen

Customer Quality Representative

Aviagen  •  Republic of Indonesia (Remote)  •  20 hours ago
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Job Description

  • Receive day old chicks at the local airport or designated area as well as monitoring environmental conditions and chick quality upon arrival.
  • Verify shipment documents, product quantity, flight details, and delivery schedules.
  • Inspect chick condition upon arrival, including temperature, ventilation, mortality rate, and overall chick quality.
  • Handle emergency situations such as delayed flights, missing shipments, or environmental condition concerns.
  • Monitoring of environmental conditions during customer delivery to farm for placement.
  • Recommend improvement opportunities in relation to improving chick comfort during transport to customer farm.
  • Assist in identifying root causes of mortality issues and recommend corrective and preventive actions.
  • Provide detailed delivery reports within expected timeframes to the required technical standard.
  • Ensure compliance with company animal welfare requirements and biosecurity procedures throughout the receiving and delivery process.
  • Support local customer’s basic technical issue during delivery to farm or in brooding period. Provide trouble shooting and problem solving to improve product performance.
  • Learn technical best practices by shadowing senior team members during farm visits and regional trips.
  • Where directed, assist with translation of technical material to local language and assisting with translation services in farm operations with local customer staff for enhancing communication effectiveness and creating mutual understanding for improvement.

Qualification

  • Graduate Agricultural / Rural degree in poultry or animal science is a prerequisite.
  • Minimum of 3 years of relevant farm operational management, in poultry industry with knowledge of poultry handling and biosecurity practices preferred.
  • Communication skills in English and local language as base country assigned, including the ability to present in written communication and oral communication
  • Problem solving skills generating product performance improvement.
  • Time management, negotiation, conflict management.
  • Able to work flexible hours depending on assign schedules.
  • Able to travel according to job requirement, have their own car and driving license
  • Computer skills, including spread sheeting, use of computer database/ CRM, data collection and formal report writing.
Aviagen

About Aviagen

Aviagen – Breeding Success Together

Aviagen® is more than just a leading poultry breeding company. Our mission is to nourish communities worldwide with affordable, sustainable chicken protein. We achieve this goal by “Breeding Success Together” with the world’s poultry producers and all stakeholders in the global poultry supply chain.

Our robust breeding stock is carefully bred for performance, welfare and sustainability. Over the decades, our innovative breeding techniques have resulted in a steady improvement in these traits. Our breeding innovations have enhanced feed efficiency, making commercial chicken production both environmentally responsible and economically viable for farmers. And, they have continuously improved the health and well-being of our birds.

Recognizing the varied needs of poultry producers worldwide, we offer a diverse portfolio of breeding stock, under the Arbor Acres®, Indian River®, and Ross® brand names, as well as the Rowan Range® and Specialty Males® for niche market needs.

Aviagen is committed to ensuring food safety and security. That’s why biosecurity is paramount in our operations, safeguarding our customers' supply and preventing pathogens from entering the food chain. With pedigree breeding programs in the US and UK and supply bases across six continents, we maintain a stable supply of high-quality breeding stock.

Headquartered in Huntsville, Alabama, US, with operations across the UK, Europe, Turkey, Latin America, India, Australia, New Zealand and the US, and joint ventures in Asia, Aviagen is truly a global organization. Our more than 8,000 dedicated professionals provide a local touch, serving our customers in 100 countries. We're committed to supporting their success in offering a reliable food source for today and generations to come.

For job openings, visit www.aviagencareers.com

Industry
Food & Beverage
Company Size
1,001-5,000 employees
Headquarters
Unknown
Year Founded
Unknown
Website
aviagen.com
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