HUBER+SUHNER

Customer Quality Manager

HUBER+SUHNER  •  Changzhou, CN (Onsite)  •  1 month ago
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Job Description

At HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected.

Customer Quality Manager

Changzhou |
100 | Unlimited

Your tasks

• Be responsible for design quality including activity during development and continuous improvement after mass production for issues related to design.
• Handling customer complaints from CN market to ensure customer satisfaction and support Sales for business development.
• Lead quality activities during product design and development phases.
• Ensure quality planning in design projects, including: APQP/DFMEA/DVP&R etc.
• Work closely with R&D, Engineering, and Project teams to identify and mitigate design risks.
• Ensure customer and regulatory requirements are properly translated into design specifications.
• Responsible for customer complaints handling (focus on parts from Group company)
• Act as the main point of contact for customer quality issues.
• Lead customer complaint handling with group company PQM/Quality departs on RMA goods review,Containment actions, root cause analysis and corrective & preventive actions.
• Manage and respond to customer reports, scorecards and KPIs.
• Support launch and change management from a customer quality perspective.
• Ensure compliance with customer specific requirements (CSR) and applicable standards (IATF 16949 / ISO 9001).

Your profile

• Bachelor’s degree in engineering or related fields.
• 3+ years’ work experience of customer quality handling, and 5+ years’ experience in quality management.
• Strong APQP/FMEA experience. • Qualified as VDA 6.3 & VDA6.5 auditor is preferred.
• Broad knowledge and experience of AIAG 5 quality tools APQP, FMEA, MSA, SPC, PPAP.
• Complete understanding and knowledge of IATF16949.
• Good communication with internal and external stakeholders.
• Good Oral and written English.

Why HUBER+SUHNER?

Stability, sustainability and a valued corporate culture make HUBER+SUHNER a great place to work! Our company, employees and leaders are committed to cultivating and preserving a culture of inclusion and connectedness.

We can't wait to hear from you!

Apply now


You will hear back from us as soon as possible. For further information please contact:

H+S NAS
career.cn@hubersuhner.com

HUBER+SUHNER

About HUBER+SUHNER

HUBER+SUHNER designs and builds components and system solutions for electrical and optical connectivity. We serve the three main markets Industry, Communication and Transportation with applications from the three technologies of radio frequency, fiber optics and low frequency. Our products excel in performance, quality, reliability and long service lives – even under the most demanding conditions. Through a global production network, combined with subsidiaries and representatives in over 80 countries, we are close to our customers worldwide.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Herisau, CH
Year Founded
Unknown
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