【SCOPE AND PURPOSE:】
- To ensure the diagnostic examination of product issues in the event of failure on a product on the market.
- To perform checks at customers/dealers/fleet' premises to collect data and to identify potential weaknesses and launch the problem-solving process.
- To perform statistical analysis of the warranty data.
- To spread brake system technical experiences (education) with customers and assure Sales Technical support.
ACTIVITIES:
Field monitoring/troubleshooting
- Immediate reaction/response in case of quality concern
- Diagnostic examination of product issues in the event of failure on a product on the market
- Periodical checks at customers/dealers/fleet ' premises to collect data and to identify potential weaknesses
- Prepares reports to describe the problems identified, outlines the most appropriate solutions and circulates all information regarding the diagnosis to Assurance Quality, Product Engineering and Operation
- Trigger the Problem solving activity
- Warranty analysis
- Collect and analyze warranty data
- Ensures statistical analysis of the data collected to understand performance
Technical Support / Training
- Sales Technical support
- Mechanics education in order to:
- spread brake system technical experiences
- reduce the issues caused by non-correct assembly
- Technical/Quality strategy diffusion
Brembo leads the world in the design and production of high-performance braking systems and components for top-flight manufacturers of cars, motorbikes and commercial vehicles. Founded in 1961 in Italy, the company has a long-standing reputation for providing innovative solutions for original equipment and aftermarket. Brembo is a key player in the world of racing: for 50 years, it has been the choice of the Teams competing in the most demanding motorsport championships worldwide and it has won more than 700 titles. The company also develops braking systems for mountain bike racing.
Guided by its strategic vision – “Turning Energy into Inspiration” – Brembo’s ambition is to help shape the future of mobility through cutting-edge, digital and sustainable solutions.
With over 16,000 people across 18 countries, 39 production and business sites, 10 R&D centers, 2 Inspiration Labs and with a turnover of € 3,840.6 million in 2024, Brembo is the trusted solution provider for everyone who demands the best driving experience.
