Vero HR

Customer Quality Engineer

Vero HR  •  Brentwood, GB (Hybrid)  •  21 days ago
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Job Description


We are working as the internal recruitment partner for our client, a global organisation delivering excellence in supply chain and quality solutions to the aerospace industry.

We are pleased to present an exciting opportunity for a Customer Quality Engineer to join the Quality team. This role has been created as part of continued business expansion and will play a key role in strengthening customer relationships and improving the customer quality experience across the organisation.

Reporting into the Group Head of Quality, you will act as the primary quality interface for key customers, focusing on understanding customer feedback, investigating quality concerns, and driving timely resolution of product and documentation-related issues. Working closely with Sales and internal stakeholders, you will help improve communication, reduce non-conformances, and enhance overall customer satisfaction.

This is a customer-facing, problem-solving role that requires strong communication skills, a passion for quality, and the ability to work collaboratively within a global team environment.

The successful candidate will be able to demonstrate the following:

  • Proven experience in a quality engineering role, ideally within a customer-facing environment
  • Strong knowledge of AS9100 / AS9120 or relevant aerospace quality standards
  • Experience investigating non-conformances and supporting corrective and preventive actions (CAPA)
  • Confident communicator, comfortable working with customers and internal teams globally
  • Ability to understand technical data, drawings, and specifications
  • Proactive, solutions-focused mindset with a genuine passion for quality
  • Competent with Microsoft Office and quality documentation systems

In return we are offering:

  • A competitive salary package (dependent on skills and experience)
  • Working hours: Monday to Thursday, 8:00 am to 4:30 pm, and Friday, 8:00 am to 12:00 pm.
  • Hybrid working arrangement: 2 days working from home, 3 days on site
  • 25 days’ annual leave plus bank holidays (increasing with service)
  • Enhanced pension contribution
  • Life assurance
  • Employee Assistance Programme
  • Cycle to work scheme
  • Onsite parking

Interested? Then APPLY now for immediate consideration.

Vero HR

About Vero HR

Are you seeking expert assistance in navigating the intricate world of human resources, payroll, and more? VeroHR, a leading UK-based HR solutions provider, is here to empower you and your organisation. Our mission is to simplify HR complexities and deliver practical, solutions-based assistance to help you thrive.

🔹 Comprehensive Services: We offer a wide array of services, including human resources, payroll, technology solutions, recruitment support, learning and development, benefits schemes, employment law, and health and safety – all tailored for SMEs.

🔹 Simple & Efficient Approach: At VeroHR, we keep it simple. Our approach is built on principles like technology efficiency and consistency of delivery. We prioritise providing exceptional personal service, making your HR journey smooth and hassle-free.

🔹 20 Years of Expertise: With nearly two decades of experience, VeroHR boasts a rich history of helping businesses like yours succeed.

🔹 Cost-Effective Solutions: Access the expertise of multiple teams and years of experience without bearing the full cost and risk. VeroHR is your cost-effective partner in HR excellence.

🔹 Global Trust: Businesses across the world trust VeroHR for outsourced people services. Join the ranks of satisfied clients who rely on us to keep their organizations safe and thriving.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Peterborough, GB
Year Founded
2005
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