Job Description

Your Contribution

• Manage and resolve customer complaints, ensuring timely root cause analysis and implementation of corrective actions using structured problem-solving methods (e.g., 8D).
• Act as the main interface for customer quality topics, translating customer requirements into internal actions and coordinating resolution activities across relevant teams.
• Organize and support customer visits and audits, ensuring proper preparation, documentation and follow-up of required actions.
• Collect, analyze and maintain quality data, including measurements, dimensional reports and laboratory results to support investigations and improvements.
• Support the implementation of new processes and projects, contributing to continuous improvement of product and process quality.

Your Experience & Qualifications

• Technical diploma or university degree in Engineering, Manufacturing or a related technical field.
• 5–10 years of experience in Quality, preferably in manufacturing or automotive environments.
• Good understanding of quality tools and methodologies such as SPC, MSA, PPAP and 8D problem-solving.
• Ability to read technical drawings and work with measuring instruments, with knowledge of materials and industrial production processes.
• Intermediate English proficiency and experience with SAP and Microsoft Office tools, especially Excel.

Our Offering

In addition to working with a great team, we encourage you to reach your full potential. Exciting assignments and personalized support for your career are available to you.

We will contact only selected candidates.

Do you have any questions?

IVANA.VELJIC.ADAMOVIC@MAHLE.COM