ZF Group

Customer Quality Engineer

ZF Group  •  Zhuhai, CN (Onsite)  •  4 months ago
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Job Description

Req ID 84614 | Zhuhai, China, ZF Electronics (Zhuhai) Co., Ltd.

About the Team

We are looking for a new colleague at our location at Zhuahai.

What you can look forward to as a Customer Quality Engineer:

  • Claim management -manage customer complaints, leading problem solving process:immediate feedback to customer, install containment actions at supply chian to avoid customer escalation, coordiate root casue analysis and counter measure development and installation, reiew quality of 8D review, present 8D towards customer as necessary.
  • PPAP documents collection, review and submission.
  • Customer satisfaction monitoring and improvement.
  • Customer specific requirement identification and implementation internally.
  • Deviation requests application and if necessary follow up to have in time customer approval.

Your profile as a Customer Quality Engineer:

  • Master or bachelor degree or same level educated.
  • Machine manufacturing, electrical technic or mechatronic.
  • Good in oral and written English.
  • Min. 3-5 years customer management experience on machining/ stamping/forging/electrical components.
  • Familiar with 5 core tools（APQP、FEMA、MSA、SPC、PPAP. Problem sloving ability： familiar 8D，QC 7tools，5Why. 6igma GB prefered.

Why you should choose ZF in Zhuhai?

  • Individual Growth: At ZF, you accelerate your career by working together across borders and cultures. Take advantage of global development opportunities, support and a flexible working environment.
  • Experience Variety: Join ZF to shape future mobility and sustainable systems. Drive smart solutions and contribute to safer, cleaner, affordable mobility for all.

Be part of our ZF team as Customer Quality Engineer and apply now!

Contact

Fangyuan Shen

amanda.shen@zf.com

ZF Group

About ZF Group

ZF is a global technology company supplying advanced mobility products and systems for passenger cars, commercial vehicles and industrial technology. Its comprehensive product range is primarily aimed at vehicle manufacturers, mobility providers and start-up companies in the fields of transportation and mobility. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate as well as enhancing safe mobility. Alongside the automotive sector – passenger cars and commercial vehicles – ZF also serves market segments such as construction and agricultural machinery, wind power, marine propulsion, rail drives and test systems.

With some 161,600 employees worldwide, ZF reported sales of €41.4 billion in fiscal year 2024. The company operates 161 production locations in 30 countries.

For further press information and photos please visit: www.zf.com

Imprint: https://www.zf.com/site/meta/en/imprint.html

Data Protection: https://www.zf.com/master/media/en/corporate/m_zf_com/meta/data_protection_social_media/Data_Protection_Notice_Social_Media_EN.pdf

Industry
Automotive & Mobility
Company Size
10,000+ employees
Headquarters
Friedrichshafen, DE
Year Founded
Unknown
Website
zf.com
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