Customer Project Manager
Customer Project Manager (South Territory)
As the Customer Project Manager supporting Radiology Product Deployment you will manage all aspects (budget, quality, forecasting, project team resources, etc.) of RIS/PACS/VNA/Cloud projects in an IT Healthcare environment.
Your role:
Develop and manage project plans aligned to SOW scope, timelines, resources, risks, and quality standards
Lead end-to-end project execution (planning through go-live), ensuring delivery across quality, cost, and schedule targets
Monitor project budgets, track costs/effort, evaluate feasibility, and take corrective actions as needed
Coordinate cross-functional resources, including internal teams, external partners, and equipment delivery schedules
Oversee system implementation, integration, and go-live activities to ensure successful deployment
Drive clear communication across stakeholders and maintain high-quality project documentation
Ensure compliance with customer requirements and internal policies while delivering a positive customer experience and identifying upsell opportunities
You're the right fit if:
Bachelor degree in Computer Science, Engineering, Business and a minimum of 5 years of specific project or program management experience in an IT related industry (or equivalent 9+ years of experience without bachelors degree). Healthcare IT experience is preferable with knowledge of the Carestream Vue product
Proven track record of successful project delivery results. Experience working within the entire project life cycle and demonstrated success in working with customers, vendors, and leading cross-functional teams
Must have hands-on PACS project management experience, preferably with Philips Vue PACS or similar Picture Archiving and Communication Systems (PACS).
Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality
Excellent communication and interpersonal skills - ability to interface and influence at multiple organizations including the executive level
Must be willing to travel up to 20% anywhere in the United States
The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is a Field based role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
The pay range for this position in AL, AZ, AR, CO, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MI, MS, MO, MN, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY is $90,000 to $143,000.
The pay range for this position in AK, DE, HI, MD, MN, and RI is $95,000 to $150,000.
The pay range for this position in CA, CT, DC, MA, NJ, NY, or WA is $101,000 to $160,000.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Over the past decade we have transformed into a focused leader in health technology.
At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities.
We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data.
As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better.
Visit our website: http://www.philips.com/
Follow our social media house rules https://www.philips.com/a-w/about-philips/social-media.html
