Job Description

Customer Project Manager

Are you ready to elevate your career in the pharmaceutical industry? We’re seeking a Customer Project Manager to play an innovative role in connecting people within the Dutch healthcare landscape. Join our Great Place to Work-certified organization and make a tangible impact in a dynamic, rewarding environment.

What will you do?

As a Customer Project Manager, you will take charge of healthcare projects that shape the future of patient care, working alongside top professionals in the industry. Your expertise will directly contribute to achieving our sales goals and driving innovative marketing strategies that align with our product portfolio.

Furthermore, you will:

• Initiate, design, and implement impactful projects that align with product strategies and timelines.
• Serve as the primary contact for project teams, internal departments, and external partners.
• Create comprehensive plans covering timelines, budgets, resources, and risk mitigation strategies.
• Prepare business cases, oversee financial processes, and ensure projects remain within budget.
• Identify and foster collaborations with regional healthcare providers and other key stakeholders.
• Oversee project delivery, addressing risks and adapting plans to meet evolving needs.
• Monitor market developments, regulatory changes, and customer needs to identify opportunities.
• Optimize workflows and methodologies based on project insights and stakeholder feedback.
• Organize internal and external knowledge transfer sessions to strengthen team learning.
• Provide input for marketing initiatives, ensuring alignment with field insights.
• Record progress and maintain accurate, up-to-date project data for reporting and analysis.
• Build strong relationships with customers, ensuring projects meet their specific needs and drive satisfaction.

We offer you the following:

Join a passionate, Italian family-owned company where our values and behavior truly matter!

As family-owned company we focus on making impact for patients, the planet, people and all that with shared prosperity. Our activities have been externally validated as B Corp certified.

At Chiesi, we believe in continuous growth and development. Your personal and professional journey matters to us!

In addition to our focus on professional success, we place great importance on team connection and collaboration. That’s why we organize several internal offside business events to foster connection, feedback and collaboration.

• An attractive salary in line with your responsibilities and experience.
• Performance-based bonus structure linked to individual objectives and company result.
• Kilometer allowance: €0.23 per km. Or an OV Vrij season ticket (2nd class) instead of the kilometer allowance. The OV Vrij ticket can also be used privately.
• NS Business Card: everyone will receive an NS Business Card. For business travel by public transport, Chiesi fully reimburses the costs on the basis of 2nd class travel.
• Net internet allowance of € 55 per month.
• Hybrid working model: all office based colleagues are working at least 3 days per week in the office. The other days you are free to work remotely.
• Workation: option work from another location for up to three weeks per year, giving you the freedom to balance work and life in a way that suits you best.
• C-Fit Program: Track your well-being in our app, enjoy a shared healthy FREE lunch at the office, and participate in well-being activities that combine fun with colleagues while helping you achieve a healthy lifestyle.
• We will take care of 50% of the costs (net) of the health insurance of you and your live-in family members.
• Company fitness: benefit in the gym when you participate in the ‘Nationaal Bedrijfsfitness Plan’.
• Attractive pension scheme with a low employee contribution.
• Insurances: excellent employer funded insurance plans.
• Annual budget of € 1.000 that you can use for learning or well-being opportunities, helping you grow professionally and personally.

Who are we looking for?

Someone with a commercial and creative mindset. You know how the Dutch healthcare landscape works and know how to bring important stakeholders together. Next to that you can manage a project, you are flexible and you are a strong team player. Excellent communication skills in both Dutch and English are key for this role.

• Working and thinking level: Bachelor, for instance a completed life science or pharmaceutical science education or a marketing, commercial economics, business administration;
• Minimum of 5 years of working experience in a commercial position, preferably within a healthcare network or knowledge organization;
• Experience with project-based working and the independent management and coordination projects and project members;
• Knowledge of and experience with the Dutch healthcare landscape;
• Knowledge of and experience with marketing strategies and implementation techniques;
• Knowledge of the pharmaceutical advertising legislation (‘CGR’) (and compliance);
• Experience in the pharmaceutical and/or medical devices industry would be preferred.

Chiesi uses diversity and inclusion as a source of innovation and creativity. Therefore, we welcome all applications regardless of ethnic origin, age, gender, disability, sexual identity, ideology or religion.

Interested?

Nice! We are looking forward to receiving your application! Click on the button ‘Apply now’ and upload your CV and motivation letter and we will contact you. Questions? Then contact Femke Roze at f.roze.ext@chiesi.com.

About Chiesi

We are Chiesi, a family business founded by Giacomo Chiesi. In 1935, Giacomo started making new medicines in his pharmacy in Parma.

Now, more than 85 years later, his grandchildren Alessandro, Andrea, Giacomo and Maria Paola, are at the helm of a globally operating company. Our company offers jobs to more than 7,000 people. They make medicines for chronic lung diseases, transplants and respiratory problems premature infants and several rare diseases.

But one thing hasn't changed; we decide what we do ourselves, without major shareholders who demand higher dividends or determine where we invest. We can still really do business with a long-term view. This long-term vision is aimed at helping patients. In line with the values of the Chiesi family where caring for each other and the world around us, is of paramount importance.

Customer Project Manager