Job Description

• Processing of inquiries and incoming orders

• Carrying out price checks and price determinations

• Assisting in the preparation of the forecast

• Provide telephone and written support for existing and new customers
• Prepare quotations, calculations, and order confirmations
• Maintain and update customer data in the CRM system
• Coordinate with field sales, logistics, and production teams
• Support sales projects and marketing campaigns
• Handle complaints and customer inquiries
• Generate statistics and reports for sales management

• High School Diploma or equivalent – minimum requirement.

• Vocational or Commercial Training – e.g., business administration, office management, or industrial clerk.

• Bachelor’s Degree (optional but beneficial) – fields such as Business Administration, Marketing, or Economics can provide an advantage.

Continuous Learning – sales training, CRM software courses, negotiation workshops, and product-specific certifications