Job Description

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

Role Summary:

• The Customer Program Manager is responsible for effective execution of all order management. Orders included with the scope are production, NPI (new product introduction), and RMA (return material authorization, such as failure analysis, repair, refurbish, and re-configuration) orders. In addition to order management responsibilities, the Customer Program Manager is responsible for commercial responsibilities related to the products/commodity that they manager. Commercial activities include the timely completion of quotes, accounts receivables, claims, and credit memos.

Duties and Responsibilities:

Level 1: Administrative

• General:
• Communications:
• Order Management:
• Commercial:

Level 2: All Level 1, +2-years of experience, plus:

• General:
• Communications:
• Order Management:
• Owns all order management deliverables to meet OTD to commit & need by date goals
• Commercial:
• Inventory Management

Level 3: All Level 2, +3 years of experience, (CFT Leader) plus:

• May be a people manager and have direct reports
• May be a global process center of excellence owner to drive effective use of the identified documented process owner
• Owns product line/site revenue forecasts relative to hard POs and 26 week forecast
• Has a copy of every applicable Customer contractual agreement
• Is a CFT (Cross Functional Team) Leader, responsible for all Customer or Product Line demand/commercial objectives. Details are:

Ultra Clean Technology is proud to be an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, pregnancy, political affiliation, union membership, covered veteran status, protected genetic information and any other characteristic protected under laws and regulations.