We are seeking a Multidisciplinary Customer Program Manager who thrives in complex environments and can work across technical and business domains.
The ideal candidate will be responsible for guiding customers through onboarding, adoption, and optimization across a portfolio that includes hardware, software, and services.
This is a cross-functional role that bridges product, engineering, support, sales, and customer operations to ensure customer satisfaction, retention, and growth.
D-Fend Solutions is the leading counter-drone, RF cyber-takeover technology provider, enabling control, safety and continuity during rogue drone incidents to overcome both current and emerging drone threats in complex and sensitive environments. With hundreds of deployments worldwide, EnforceAir, the company’s core offering, focuses on the most dangerous drone threats in the military, public safety, airport, prison, major event and critical infrastructure sectors. D-Fend Solutions’ technology has been chosen as best-in-class and deployed by multiple top-tier U.S. and international governmental agencies – including military, federal law enforcement and homeland security units – as well as major international airports globally. The non-jamming, non-kinetic technology avoids collateral damage and disruption, while providing end-to-end detection and mitigation for situational awareness, operational continuity and safe controlled outcomes. EnforceAir autonomously executes RF cyber-takeovers of rogue drones for a safe landing and outcome, ensuring the smooth flow of communications, commerce, transportation, and everyday life.
