Job Location: StrongBuilt Plumbing & Air (AZ) - TUCSON, AZ 85714
Position Type: Full Time
Travel Percentage: NoneStrongbuilt is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 2015. Strongbuilt has set a higher standard for contractors and grown rapidly. As a veteran-owned company, Strongbuilt owners and managers train our staff to act and behave with the respect and principles we followed during our active-duty tenure. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year!
Our Customer Outreach Specialist play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely assistance for repairs, installations, or maintenance. They serve as the initial point of contact for clients, handling calls, emails, and live chats. Our representatives must communicate clearly, demonstrate empathy, and ensure that all customer concerns are handled professionally, while also maintaining accurate records of interactions and coordinating with service technicians to deliver seamless service experiences.
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There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you.
The Any Hour Group is interested in partnering with companies that are interested in building something truly unique. When we partner with a company, we immediately invest in their people, managers, and leadership teams.
At a time of rapid consolidation in the home services space, we have seen how “growth for growth’s sake” can negatively impact culture, employees, and customers – the foundation of our business.
