Job Description

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

As the Customer Order Administrator, he/she will use his/her business acumen and industry knowledge to ensure that the orders will be managed according to the company’s policies and procedures. This role is responsible for end-to-end process from order validation until revenue/billing, ensuring high quality of data and achieving KPIs and Service Level agreed.

Responsibilities:

• Order forms validation.
• Sales order entry management processed in company system Oracle
• Purchase order entry management processed in company systems Oracle
• Delivery date negotiations, updates, tracking of changes
• Invoicing and claims
• Project management support to the customer
• Responsibility for customer interface, on all aspects of the assigned projects, with support from various internal departments

Required/ Minimum Qualifications:

• Education: University degree, but not mandatory
• Experience – nice to have, but not mandatory:
  • 1-2+ years’ relevant experience in similar order management, customer service, order processing, logistics, supply chain or anything similar
• Language skills: English advanced level and any other language is an advance (French or German, preferred)

If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

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