Job Description

Responsibilities:

• Data Auditing & Validation Audit and validate all SAP customer master fields for onboarding records to ensure accuracy, consistency, and compliance with organizational standards.

• Advanced Documentation Analysis: Lead the analysis of customer-submitted documents to extract and interpret essential data elements, determining setup parameters that align with customer needs.

• Quality Assurance Champion: Conduct meticulous quality checks to safeguard data integrity, identifying, troubleshooting, and resolving discrepancies or errors to ensure all data is complete and reliable.

• Data Integrity Maintenance: Identify and correct discrepancies in customer master data, ensuring high-quality standards for data accuracy and integrity

• Collaboration: Partner closely with cross functional teams, sales and Customer Engagement Managers to clarify data requirements and resolve any issues related to data input.

• Data Management: Organize and maintain comprehensive records in accordance with company policies, ensuring data is structured and readily accessible for future analysis.

• SAP Expertise: Utilize advanced SAP skills to input, validate, and maintain customer master data and support onboarding processes.

• MLT Creation Create Master Load Templates (MLTs) based on customer input gathered through document collection processes, ensuring alignment with operational and regulatory requirements.

• Documentation Management: Review and analyze customer documentation to determine load parameters.

• Threshold Credit Setup: Assess and determines credit parameters for new accounts under a specified threshold, ensuring adherence to company policies and procedures.

• Existing Account Adjustments: Review, analyze, and update credit parameters based on existing accounts.

• Account Readiness: Finalize the setup of customer accounts in SAP, ensuring all required data fields are completed and accurate to permit ordering

• Task-Driven Assignments: Complete specific data entry assignments tied to onboarding workflows while adhering to priority and quality standards.

• Error Identification and Resolution: Identify and escalate data discrepancies or incomplete information to Data Quality Specialists for resolution, ensuring timely corrections.

• Data Updates: Perform updates to customer master records as needed, ensuring compliance with organizational standards.

Educational Background

• Bachelor's degree in business, information systems, operations, or a related field, or equivalent experience required.

Work Experience:

• 2+ years of experience in customer onboarding, customer operations, service delivery within moderate‑scope processes, or a related field required.

Certifications:

• Certification in project, service, process management certifications, quality or process improvement preferred.

Salary Ranges:

3129 - 4471 EUR gross monthly

#Li-hybrid

What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures

Full time

Affiliated Companies:

Affiliated Companies: World Courier (Lithuania) UAB