Job title: Customer Investment Management Specialist - German speaking
Location: Budapest
Contract terms: Permanent
Grade: L5C
About us
Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and create innovative experiences that bring people together to celebrate life.
About the Function:
The Contract and Invoice Operations (CIO) team sits within the Commercial Services Operations team of the global End to End Commercial (E2EC) Tower. Commercial Services Operations is an exciting and evolving area of the Diageo Global Business Operations (GBO) service offering and the responsibilities in this area will continue to develop with agility and pace to continue to meet and exceed the wider business requirements.
About the team:
The CIO team is responsible for tasks required to ensure that our commercial customers’ retrospective promotional invoices are tracked, validated and coded correctly, including the appropriate records' retention, thus ensuring compliant and controlled cash and account management.
About the role:
The Customer Investment Management Specialist will primarily be responsible for the CIO service delivery for the cluster of customers allocated to them whilst also being part of the wider CIO team responsibilities including operational cover, functional capability building, team documentation maintenance and coaching support.
The Customer Investment Management Specialist will also have specific on-going responsibility including but not limited to:
Role Responsibilities:
Deliver CIM service, offering for their customer cluster within Service Level Agreement (SLA) timings and thresholds
Liaise with the customer / sales team / Commercial Finance team on any invoicing related issues.
Responsible for all Contract and Investment Management processes for specific cluster assigned.
Provide support, execution, and adherence to processes to enable an efficient CIM process for Diageo customers and call out when appropriate issues are noted.
Use external and internal metrics to reconcile, evaluate and control outbound payments and challenge when appropriate.
Perform volume analysis and calculate customer invoice amounts.
Ensure a 100% compliance across all the areas of invoicing and support audits.
Take ownership and devise strategies on invoicing processes, nurture the relationship with partners to understand context, payment terms, activation status, etc.
Reporting the cash on metrics
Creating possibilities for the team to succeed in a changing environment.
What you will bring:
Essential
Excellent written and spoken Business English & German
Strong SAP, Excel skills
Results oriented, strong drive and urgency
Learning agility to master new skills, business operations
Ability to excel in an SLA and timebound service delivery operation
Build and sustain excellent relationships with multiple stakeholders
Desirable
Strong problem identifying and problem-solving skills
Experienced in working within shared service center environment
Multi-tasking with precision to accuracy
Benefits
Unique Family Leave opportunity
We work without border - you will work with people from all over the world
You will deal with world class brand portfolio
Wide variety of thematic events, afterwork activities organized by employee communities
Product Allowance to purchase company products from the staff shop
We won the Fittest Workplace Award, of course we have a Gym
Urban legend is true, we do have a Rooftop Bar
Flexibility
This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don’tlet anything stop you from applying.
Diversity statement
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Feel inspired? Then this may be the opportunity for you.
Recruitment Scam Warning
Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.
Worker Type :
Regular
Primary Location:
Budapest
Additional Locations :
Job Posting Start Date :
2026-05-20
Diageo's official LinkedIn account. We're a global leader in premium drinks, across spirits and beer, a business built on the principles and foundations laid by the giants of the industry.
With over 200 brands sold in 180 countries, our portfolio has remarkable breadth. From centuries-old names to exciting new entrants, and global giants to local legends, we're building the very best brands out there, and with over 30,000 talented people based in over 135 countries, we're a truly global company. With such diversity, we're able to truly represent our broad consumer base and think differently about the future.
To maintain our position as leaders in the alcoholic beverage market, we always invest in the future and are mindful of the impact we have. Because just like the legends of our past, we're here to raise the bar – for people as well as the planet.
