TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join Our Team
At TELUS Health, our Payroll Implementation team plays a critical role in enabling clients to operate efficiently, remain compliant, and deliver a better experience to their employees. We're building a function that combines deep functional expertise with genuine partnership—working alongside clients to redesign not just their systems, but how they operate. If you're someone who takes pride in solving complex problems and driving measurable operational improvements, you'll find this work meaningful.
Our team is collaborative and forward-thinking. We value continuous learning, excellence in execution, and the kind of partnership that turns challenging implementations into success stories. You'll work with talented Business Analysts, architects, and technical teams who care about getting it right.
You'll own the complete payroll implementation journey—from understanding client requirements in discovery workshops to designing solutions, configuring systems, executing testing, and ensuring readiness for cutover. You won't just hand off work; you'll drive accountability and ensure every phase moves the client closer to success.
Every client's payroll operation is unique. You'll assess their business requirements against system capabilities, partner across teams (Solution Architecture, Product, Development, Data, QA) to design practical solutions, and use advanced SQL skills to validate configurations, analyze data, and investigate issues. You'll dig deep to find root causes and provide the evidence-based insights that drive confident decisions.
Beyond implementation, you'll help clients see their payroll operations with fresh eyes. You'll evaluate their current processes for inefficiencies, compliance risks, and opportunities—then design and recommend improved future-state processes that strengthen accuracy, scalability, and controls. You'll own the follow-through to ensure improvements stick and deliver measurable value.
You'll provide direction and coaching to Business Analysts and team members, promote best practices, and capture lessons learned to elevate the quality of future implementations. You'll be someone others turn to for guidance and clarity in uncertain situations.
You'll translate complex payroll and technical concepts into language that resonates with both business and technical audiences. You'll facilitate workshops, document outcomes, drive decisions to resolution, and maintain strong client relationships through transparency and responsiveness.
Salary Range: $75K - $95K
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS Health offers rewarding benefits, which may vary per job function, such as:
Job Type: This is for a current vacancy.
This is a role that balances deep technical expertise with strategic business impact. You'll work on meaningful transformations—helping clients reduce operational risk, improve compliance, and enhance the employee experience through better payroll operations. You'll grow your expertise in payroll systems, process design, and data analysis while mentoring other professionals. And you'll do it as a trusted advisor that clients genuinely rely on, not just as an implementer.
If you're a payroll expert who loves solving complex problems, driving continuous improvement, and building strong partnerships with clients—this is your role.
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world.
A company that helps you be your best self at home and at work:
Find a place where you truly belong, your opinions are valued and you can be your best self.
A career that ignites your full potential:
Get the guidance and support you need to explore your interests, build your skills and get where you want to go.
A culture that goes beyond the expected to strengthen communities and the planet:
Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team.
An innovative team committed to solving complex, real world problems:
Join a digitally-enabled workforce that’s pushing the boundaries to create sustainable change.
We're always building Canada, join us at www.telus.com/careers
