012083
30/09/2026
GAP one
Customer Hire & Sales Co-ordinator
Head Office - Hire Desk
Customer Hire & Sales Coordinator (12 month contract)
Temporary Full Time
NN9 5QF
United Kingdom, Midlands, Kier
1
40.00
Are you an organised and customer-focused individual who thrives in a fast-paced environment where no two days are the same?
At GAP Hire Solutions, we're looking for a proactive Customer Hire Controller to join our busy and growing team supporting the Kier account. This is a fantastic opportunity for someone who enjoys coordinating hire requirements, has a strong eye for detail, and takes pride in delivering excellent customer service.
In this role, you'll be at the centre of the hire operation, managing customer enquiries and requests while ensuring efficient, accurate administration.
What You'll Be Doing
You'll process customer on- and off-hire requests accurately and efficiently in line with company procedures. You will raise purchase orders and hire contracts using internal systems, liaising with suppliers and customer sites to arrange the supply of plant and equipment.
A key part of the role will involve monitoring deliveries, resolving issues and escalating where necessary. You'll ensure that all supplier paperwork relating to hires is accurate and complete, while building and maintaining strong working relationships with suppliers, customer sites and internal teams.
You'll also manage multiple priorities and work within agreed deadlines in a busy, fast-paced environment.
What We Offer and Why Join Us?
You'll be joining an industry leader that's growing and genuinely committed to your success, backed by our core values of Communication, One Team, Dedication, and Efficiency. At GAP, we're proud to be the UK's leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.
At GAP Group, we're a family-run business with over 50 years of experience—and we do things the right way. We invest in our people from day one, offering tailored training, clear development paths, and a supportive culture that puts you first. As an independent company, we make fast, smart decisions that back our team 100%. Enjoy generous holidays, Life Assurance, and wellness support, all while building a career that truly matters. If you're ready to feel valued and grow with us, we'd love to hear from you.
Ready to apply? Submit your CV today and take the next step with GAP Group.
We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings—regardless of gender, age, disability, race, sexual orientation, religion, or background. We promote inclusivity, respect, and good working practices to help every employee thrive and perform at their best.
GAP Hire Solutions is the UK’s largest independent equipment rental company, hiring out an extensive range of equipment to industries including construction, utilities, civil engineering and events.
In recent years, GAP has focused on a diversification strategy that has seen the company grow from its traditional Plant & Tool hire roots to a multi-service offering with ten divisions, providing customers with a complete hire solution. The company now has almost 200 locations and employs more than 2,000 employees throughout the UK.
GAP’s ten divisions comprise Plant Hire, Tool Hire, Lifting & TIC, Non-Mechanical, Trenching & Shoring, Survey & Safety Hire, Pump Services, Welfare Services, Tanker Services & Event Services. GAP also offers our customers additional services such as their Test, Inspect and Certify (TIC) service where our engineers test and inspect all lifting equipment to ensure compliance and safety, even if it has not been hired from GAP. Additionally, through their GAP one facility, a specialised team offers bespoke managed services suited to individual customer needs.
GAP was established in 1969 by Gordon Anderson and the company is still family-owned and run by his sons Douglas and Iain. GAP’s aim is simple – to make our customers lives easier by providing market-leading equipment and exceptional service. With values such as trust, integrity and honesty underpinning our nationwide operations, the third generation of the family is now involved in the business.
GAP’s vision is to be the UK’s most innovative hire solutions provider, with a focus on reducing our environmental impact on the world. This means GAP invests heavily in innovative eco-products and green technologies. GAP proactively works with our suppliers to develop greener products, advise our customers on best practice and implement environmentally friendly processes.
