Simbe

Customer Facing Applied AI Engineer, Retail Perception

Simbe  •  United States (Onsite)  •  2 months ago
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Job Description

Simbe is building the AI powered operating system for physical retail. Our autonomous robots and multimodal computer vision platform turn complex, constantly changing stores into accurate, actionable intelligence for leading retailers around the world. Simbe combines robotics, computer vision, machine learning, data infrastructure, and customer focused product design to help retailers improve shelf availability, price and promo execution, inventory accuracy, and store team productivity.

Simbe is looking for a Customer Facing Applied AI Engineer to help turn our computer vision and data platform into customer value across new and existing retail deployments. This role sits at the intersection of Computer Vision, Data, Product, Customer Success, and Field Operations. You will configure, tune, validate, and troubleshoot Simbe's AI pipelines for customer environments, helping retailers get accurate and actionable insights from Tally as quickly and reliably as possible.

Why This Role Is High Impact

Responsibilities

Required Qualifications

Bonus Qualifications

Simbe Values: R. E. T. A. I. L.

  • Result Driven - We are customer centric and results driven. We strive to create immense value for our team, partners, customers, and investors.
  • Empathetic - We are sensitive and mindful. We support each other in challenging times, both professionally and personally.
  • Transparent - We value open communication internally, and with our partners and customers. We are receptive to feedback.
  • Agile - We are eager to learn and adapt quickly to changes and customer needs.
  • Innovative - We are bold and innovative, with an intense focus on product design, user experience, and customer value.
  • Leaders - We strive for excellence. We are accountable, the best at what we do, and leaders in our field.
Simbe

About Simbe

Simbe, the global leader in retail shelf digitization, is the trusted partner for retailers confronting today's most critical challenges: 66% of "out-of-stock" items hidden within stores, 90% of pricing errors missed by manual audits, and 95% labor attrition. As the market leader across a dozen retail sectors globally, our unique combination of AI, robotics, RFID, and advanced sensors delivers immediate shelf intelligence without the need for planograms. Simbe customers consistently achieve transformative results: 2% margin growth, 98% on-shelf availability, 90% improved price accuracy, and 50+ weekly labor hours reallocated to customer service per store. Our enterprise-grade platform seamlessly integrates with existing retail systems, delivering ROI within three months while powering the intelligent retail operating model necessary to compete today.

Industry
Retail & Ecommerce
Company Size
51-200 employees
Headquarters
South San Francisco, California
Year Founded
2014
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