Position: Customer Expert (Courier & Logistics Services)
Work model: Hybride
Location: Athens
Employment type: Full-time
Handle inbound calls and digital interactions (email, back-office tasks) with professionalism and empathy.
Assist customers with package pickup and delivery requests, shipment tracking, claims processing, billing inquiries, and account setup.
Provide technical support for logistics systems and respond to general service questions.
Resolve customer complaints and escalate complex issues following documented procedures.
Maintain high levels of ownership, efficiency, and customer satisfaction in every interaction.
Receive ongoing training to stay up-to-date with procedures, tools, and service standards.
Excellent Spanishlanguage skills (spoken and written).
Very good Englishlanguage skills.
Strong communication and problem-solving skills.
Familiarity with digital tools and multitasking across systems.
Previous experience in customer service or logistics support is a plus.
Relocation support: Flights, accommodation & housing assistance—all at no cost to you
Competitive monthly salary (14 salaries per year)
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work–Certified Company that fosters diversity
We connect passionate individuals with exciting work abroad opportunities that match their skills and aspirations. We help companies build a global team with top talent. We unlock a diverse pool of motivated individuals eager to contribute their skills and international perspective to worldwide organizations.
The job seekers’ benefits:
Streamlined process - Skip the application hassle. Our experts handle initial screening and interviews, saving you time and effort.
Expert matching - We're not just a job board. We act as your personal consultant, finding the perfect fit for your unique talents and dream location.
Global reach - Access opportunities you wouldn't find on your own. Explore a world of exciting possibilities and launch your career abroad adventure.
The partner companies’ benefits:
Targeted recruitment - Find the perfect fit faster with JUJUR's pre-vetted talent pool perfectly aligned with your specific job requirements.
Reduced hiring costs - Save resources compared to traditional international recruitment processes.
Increased candidate diversity - Expand your talent pool and gain access to fresh perspectives that can drive innovation.
Expert matching - Benefit from our experienced recruiters who understand your company culture and skill needs, ensuring a successful match.
Some numbers we’re proud of:
A fulfilment ratio of over 90%
A talent base of over 30K candidates and rising
Over 1K available jobs worldwide
Under 30 days average time to hire
Let’s talk about your hiring needs and find the best solution for you!
Our candidates’ experiences inspire our recruiters to write helpful guides for job seekers worldwide. Open the vault of insider tips to upgrade your career today 👉 https://blog.jujur.eu/
