Position: Customer Expert
Work model: Onside
Location: Athens
Employment type: Full-time
Communicate through phone. email and chat
Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem
Investigate customer issues, conduct research using internal resources, and effectively resolve concerns.
Maintain accurate customer records and data in our CRM system.
Contribute to a positive and collaborative team environment.
Excellent language skills in Portuguese
Good knowledge of English language (B2+ level)
Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Work experience in customer support/ assistance will be considered as an advantage
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-) as well as support with the house searching process
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Fully remunerated training by certified instructors
A career path within a company of more than 12.000 employees
Free online Greek language courses

We connect passionate individuals with exciting work abroad opportunities that match their skills and aspirations. We help companies build a global team with top talent. We unlock a diverse pool of motivated individuals eager to contribute their skills and international perspective to worldwide organizations.
The job seekers’ benefits:
Streamlined process - Skip the application hassle. Our experts handle initial screening and interviews, saving you time and effort.
Expert matching - We're not just a job board. We act as your personal consultant, finding the perfect fit for your unique talents and dream location.
Global reach - Access opportunities you wouldn't find on your own. Explore a world of exciting possibilities and launch your career abroad adventure.
The partner companies’ benefits:
Targeted recruitment - Find the perfect fit faster with JUJUR's pre-vetted talent pool perfectly aligned with your specific job requirements.
Reduced hiring costs - Save resources compared to traditional international recruitment processes.
Increased candidate diversity - Expand your talent pool and gain access to fresh perspectives that can drive innovation.
Expert matching - Benefit from our experienced recruiters who understand your company culture and skill needs, ensuring a successful match.
Some numbers we’re proud of:
A fulfilment ratio of over 90%
A talent base of over 30K candidates and rising
Over 1K available jobs worldwide
Under 30 days average time to hire
Let’s talk about your hiring needs and find the best solution for you!
Our candidates’ experiences inspire our recruiters to write helpful guides for job seekers worldwide. Open the vault of insider tips to upgrade your career today 👉 https://blog.jujur.eu/