Job Description

Resumen

You’re the Player We’re Missing on This TOP Team!We're looking for a Bilingual Customer Expert. This position is perfect for you if you're a good listener who excels at understanding and meeting customer needs. You'll handle sensitive information with the utmost care while staying on top of the latest products, services, and promotions. Ready to make a real difference? Apply now and be part of a team that delivers exceptional service every day!

Responsabilidades

Who You Are:

• An expert everyone trusts to share product knowledge, guide users smoothly, and facilitate effective solutions.
• A protector who handles sensitive data carefully, staying up to date and keeping confidentiality as their superpower.
• A professional who communicates and solves inquiries with an intermediate–advanced level of English (B2).

Requisitos

Let’s Talk About Benefits:

• Earn up to $2.819.600 per month including transportation allowance + bonuses starting from $360.000 up to $1.080.000 + uncapped commissions and additional performance-based incentives to reach your financial goals.
• Work smarter with a 42-hour weekly schedule designed for efficiency and work-life balance.
• Convenient Transportation: Work just steps away from the metro station.
• Enjoy strong team spirit with monthly activities packed with prizes!
• Recharge and refocus with two days off to maintain your well-being.
• Build stability with a long-term contract, because your future matters to us.
• Access exclusive benefits with an employee fund created to support you when you need it most.

Location

Medellín, AndesCalle 10 Sur #50C – 75A

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures through more than 300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!

Terms and conditions apply.