JUJUR.eu

Customer Expert - German - Greece

JUJUR.eu  •  Hellenic Republic (Onsite)  •  21 hours ago
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Job Description

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

Some of your daily tasks:

  • Communicating through various channels (e-mail, chat & phone) to address product or service issues

  • Inquiries about accounts, existing reservations, payments, complaints

  • Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem

  • Expediting corrections and/or adjustments; following up to ensure resolution

  • Assisting with the processing of refunds or exchanges

  • Arranging the placement of orders

We’ll love it if you have:

  • High level of fluency in German

  • Good communication skills in English

  • Customer support/troubleshooting experience will be appreciated

  • Familiarity with the brand is preferred

  • Strong verbal and written communication skills utilizing active listening

  • Comfortable with the use of basic technology tools

  • A positive, can-do attitude that shines through every interaction

What we offer

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)

  • Competitive monthly salary + 2 extra salaries per year

  • Health care benefits and numerous other discounts

  • Full training by certified instructors

  • Free online Greek language courses

JUJUR.eu

About JUJUR.eu

We connect passionate individuals with exciting work abroad opportunities that match their skills and aspirations. We help companies build a global team with top talent. We unlock a diverse pool of motivated individuals eager to contribute their skills and international perspective to worldwide organizations.

The job seekers’ benefits:

Streamlined process - Skip the application hassle. Our experts handle initial screening and interviews, saving you time and effort.

Expert matching - We're not just a job board. We act as your personal consultant, finding the perfect fit for your unique talents and dream location.

Global reach - Access opportunities you wouldn't find on your own. Explore a world of exciting possibilities and launch your career abroad adventure.

The partner companies’ benefits:

Targeted recruitment - Find the perfect fit faster with JUJUR's pre-vetted talent pool perfectly aligned with your specific job requirements.

Reduced hiring costs - Save resources compared to traditional international recruitment processes.

Increased candidate diversity - Expand your talent pool and gain access to fresh perspectives that can drive innovation.

Expert matching - Benefit from our experienced recruiters who understand your company culture and skill needs, ensuring a successful match.

Some numbers we’re proud of:

A fulfilment ratio of over 90%

A talent base of over 30K candidates and rising

Over 1K available jobs worldwide

Under 30 days average time to hire

Let’s talk about your hiring needs and find the best solution for you!

Our candidates’ experiences inspire our recruiters to write helpful guides for job seekers worldwide. Open the vault of insider tips to upgrade your career today 👉 https://blog.jujur.eu/

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Bucharest, RO
Year Founded
2018
Website
jujur.eu
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