JUJUR.eu

Customer Expert - Czech - Athens

JUJUR.eu  •  Athens, GR (Onsite)  •  1 day ago
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Job Description

Position: Customer Expert

Work model: Athens

Location: Greece

Employment type: Full-time

What you will do:
  • Communicate with customers via phone, chat & e-mail

  • Track and follow cases to ensure they closed in an efficient and timely manner

  • Maintain high customer satisfaction, representing a major online video platform

  • Assist customers to manage/secure their account & passwords

  • Escalate unresolved cases by contacting 2nd level support Interaction Experts

  • Maintain high customer satisfaction

What you will bring:
  • Fluency in Czech

  • Advanced English knowledge

  • Great communication skills

  • Prior customer support experience would be an advantage

  • Strong troubleshooting skills

What we offer:
  • Complete support to help you ease your relocation to Greece - Athens (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)

  • Competitive monthly salary + 2 extra salaries per year

  • Health care benefits and numerous other discounts

  • Full training by certified instructors

  • Professional growth & development opportunities

  • Special eventsas well as community & social responsibility initiatives

  • Free online Greek language courses

JUJUR.eu

About JUJUR.eu

We connect passionate individuals with exciting work abroad opportunities that match their skills and aspirations. We help companies build a global team with top talent. We unlock a diverse pool of motivated individuals eager to contribute their skills and international perspective to worldwide organizations.

The job seekers’ benefits:

Streamlined process - Skip the application hassle. Our experts handle initial screening and interviews, saving you time and effort.

Expert matching - We're not just a job board. We act as your personal consultant, finding the perfect fit for your unique talents and dream location.

Global reach - Access opportunities you wouldn't find on your own. Explore a world of exciting possibilities and launch your career abroad adventure.

The partner companies’ benefits:

Targeted recruitment - Find the perfect fit faster with JUJUR's pre-vetted talent pool perfectly aligned with your specific job requirements.

Reduced hiring costs - Save resources compared to traditional international recruitment processes.

Increased candidate diversity - Expand your talent pool and gain access to fresh perspectives that can drive innovation.

Expert matching - Benefit from our experienced recruiters who understand your company culture and skill needs, ensuring a successful match.

Some numbers we’re proud of:

A fulfilment ratio of over 90%

A talent base of over 30K candidates and rising

Over 1K available jobs worldwide

Under 30 days average time to hire

Let’s talk about your hiring needs and find the best solution for you!

Our candidates’ experiences inspire our recruiters to write helpful guides for job seekers worldwide. Open the vault of insider tips to upgrade your career today 👉 https://blog.jujur.eu/

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Bucharest, RO
Year Founded
2018
Website
jujur.eu
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