Job Description

Resumen

We’re looking for a Customer Expert. In this role, you will be responsible for assisting customers exclusively through chat, delivering clear and professional written responses. This is an exciting opportunity for someone empathetic, respectful, and proactive who can resolve situations with a positive attitude.

Responsabilidades

Who You Are:

• A first-call fixer who solves any situation fast and delivers standout service.
• A knowledge ninja who keeps up with promotions and product updates to give the best advice.
• An English speaker with an intermediate to advanced level who can communicate clearly and confidently in a global environment.
• A service-first pro who turns every interaction into a smooth and positive experience.
• A detail guardian who handles customer data with accuracy, care, and full confidentiality.

Requisitos

Let’s Talk About Benefits:

• Earn a performance bonus of up to 15%* because your effort deserves real rewards.
• Enjoy a meal card* to fuel up.
• Obtain a long-term contract from the 7th month, because stability and peace of mind are part of the TOP Team vibe.
• Benefit from consistent pay with full coverage and benefits. We’ve got your back.

*Terms and conditions apply.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!