PIP Global Safety

Customer Experience Specialist (m/f/x)

PIP Global Safety  •  €32k - €36k/yr  •  Lippstadt, DE (Onsite)  •  7 hours ago
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Job Description

To strengthen our sales team, we are looking for a

Customer Experience Specialist (m/f/x)

for our German entity in Lippstadt at the earliest possible date in a full-time employment.

As a Customer Service Representative, you will handle all customer inquiries with the goal of achieving the highest level of customer satisfaction through excellent service. In this role, you will serve as the communicative and operational link between the customer and the central departments of Sales, E-Commerce, Accounting, and Logistics.

Your Responsibilities

  • Processing and handling customer orders
  • Responding to general customer inquiries by phone or email
  • Providing product advice and conducting sales calls by phone
  • Preparing quotations and offers
  • Managing dealer portals

What You Should Bring

  • Successfully completed commercial/business training
  • 2–3 years of professional experience in customer service
  • A high degree of friendliness, quick thinking, helpfulness, and empathy
  • Excellent verbal and written communication skills
  • Enjoyment of customer interaction
  • A service- and solution-oriented way of working
  • Quick comprehension and ability to learn fast
  • Good English language skills

Salary Range


32.000€ - 36.000€

PIP Global Safety

About PIP Global Safety

As the new independent global leader in safety, PIP Global Safety™ is redefining what it means to be protected on the job. With over 40 years of experience and the integration of legacy brands like Bisley®, PUMA® Safety Shoes, THORZT™, BOSS®, NORTH™, Howard Leight™, Miller™, Salisbury™ and Fibre-Metal™, we deliver one of the most trusted and comprehensive portfolios of personal protective equipment in the world.

From hand and arm protection to electrical safety and heat stress, our head-to-toe solutions are engineered with precision, rigorously tested and trusted by professionals across industrial, construction, utility and other sectors.

We believe PPE should never feel like a compromise. When it fits right, performs flawlessly and adapts to the challenges of the job, it becomes more than gear – it becomes empowerment. That’s the standard we set with every product we design: Protection Empowered™.

We’re united by one singular vision: to protect workers so they can perform at their best. With global reach, advanced manufacturing capabilities and relentless focus on innovation, we’re not just shaping the future of PPE, we’re raising the standard.

Built on legacy. Powered by innovation. Committed to safety.

Learn more at pipglobal.com

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Latham, New York
Year Founded
Unknown
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