Bailey International is a forward-thinking company dedicated to excellence in Sales Operations and Supply Chain management. We specialize in engineering, manufacturing, and sourcing hydraulic and electronic control solutions that drive key industries like agriculture, construction, and transportation. With a steadfast focus on quality, innovation, and customer success, we take pride in being a trusted partner in motion control solutions. Whether on the shop floor or in the boardroom, our culture is built on integrity, collaboration, and a commitment to continuous improvement.
The Customer Experience Specialist serves as a key point of contact for customers, delivering exceptional service through inbound calls, emails, order processing, and product support. This role is responsible for responding to customer inquiries, providing pricing and availability, resolving concerns, and identifying sales opportunities. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced, team-focused environment. A high school diploma or GED and at least one year of customer service or sales experience required. Strong communication, problem-solving, and computer skills are essential. Experience with NetSuite, call center systems, or the hydraulic industry is a plus.
At Bailey International, we prioritize culture and seek candidates who embody our core values: Passion, Teamwork, Creativity, and Delivery. The ideal candidate brings a positive attitude, thrives in a collaborative environment, communicates proactively, and demonstrates curiosity, innovation, and adaptability. As a company rooted in continuous improvement, we encourage all employees to contribute creatively, while fostering both personal and team growth. We are committed to building an inclusive workplace where everyone feels valued and respected. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If this resonates with you, we’d love to hear from you.
Our early endeavors helped shape us; at our core we are a sales driven organization. The international company that EBSCO has become continues to foster the same ideals for sales, service and entrepreneurship that guided Elton B. Stephens over 70 years ago.
Today, EBSCO can be found in a wide range of industries. All together, we are more than 13 diverse companies employing nearly 4,500 people worldwide. We have the highest Dun & Bradstreet Financial Strength Rating that can be awarded, and we are consistently among the top 200 largest privately held corporations by Forbes magazine.
At EBSCO we strive for an environment where people grow their careers because of our culture, not in spite of it. We seek people who are driven, eager to understand, and collaborative in their approach. We are a uniquely diversified company with opportunities in information technology, sales, customer service, marketing, human resources, operations, manufacturing, accounting and finance. But regardless of the job title, we believe each position is the starting point. People who are entrepreneurial, positively focused on the future and driven to discover what’s possible are successful at EBSCO.
Please Note: EBSCO industries and our businesses do not conduct interviews via Instant messenger or google hangout and we do not schedule interviews via text. We will not request your social security #, credit card, or bank account information in an interview. And, we would never charge a fee for an interview. Be aware, recruiting scams exist.
