As a Customer Experience Specialist within our Customer Success Centre, you’ll help deliver a seamless experience for customers across our portfolio. Managing enquiries and orders across phone and email channels, you’ll take ownership of customer needs from start to finish, working closely with internal teams to resolve issues accurately and efficiently.
Asahi Beverages is one of the leading beverage companies in Australia and New Zealand, producing an extensive range of alcohol and non-alcohol beverages.
Our non-alcohol portfolio extends across soft drinks, mixers, mineral water, water, juice, tea, energy and sports drinks, with iconic and well-loved brands such as Schweppes, Cool Ridge and Pepsi.
Our alcohol portfolio includes both local craft and international beers such as Asahi Super Dry and Peroni, as well as cider, ready-to-drink and spirits brands.
Asahi Beverages formed in 2014 through the integration of the Schweppes Australia and Asahi Premium Beverages businesses in Australia and Independent Liquor in New Zealand. Our Group also includes The Better Drinks Co, a NZ based juice and organic soft drink business and craft brewer, Mountain Goat.
We work in a category with rapidly changing consumer wants and needs, which fuels our entrepreneurial spirit and our thirst for category-growing innovation. Our company has grown enormously over the past decade, and as we continue to evolve, we’re looking for people who thrive on collaborating, connection and building high performing teams and who are agile, adventurous and always willing to jump in and give it their all.
It’s an exciting time to join our company. We believe that with us, you’ll get the experiences you need to develop to the next stage of your career as together we build the Asahi Beverages and the beverages category of the future.
Keen to explore our current vacant positions? Visit our Careers Page:
https://www.asahi.com.au/careers/careers
