Oroton Group

Customer Experience Specialist

Oroton Group  •  Commonwealth of Australia (Onsite)  •  24 days ago
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Job Description

About Oroton

Established in 1938, Oroton is one of Australia’s iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.

The Opportunity

We are seeking a Customer Experience Specialist to join our Myer Concession in Fountain Gate

In this role, you’ll deliver elevated, personalised service while building meaningful client relationships and supporting sales performance. Working within a premium concession environment, you’ll bring strong styling capability, attention to detail, and a passion for creating a seamless and engaging in-store experience.

Casual position | Availability across Monday to Friday 9:00am – 5:30pm with additional evening and weekend flexibility required to support the business.

What You’ll Do

  • Deliver personalised, elevated customer experiences through styling and service
  • Build strong client relationships to drive repeat business and loyalty
  • Support sales performance through upselling and cross-selling opportunities
  • Maintain high standards of presentation and visual merchandising
  • Assist with stock flow and day-to-day concession operations

What You Bring

  • Retail experience with a strong customer focus and proven sales results
  • Confident clienteling skills and a passion for styling
  • Ability to work effectively in a premium concession environment
  • Strong attention to detail and presentation standards
  • A positive, polished approach and collaborative team mindset
  • A positive attitude and a willingness to learn.

Why Oroton

  • Competitive remuneration with team incentives
  • Exclusive product discounts & access to ‘Oroton’s Wardrobe Program’
  • Structured training plan to master Oroton’s 5 P’s
  • WHEREFIT perks – access to gyms, ICONIC Sport, Adore Beauty & HelloFresh
  • 12 weeks paid parental leave for eligible employees
  • Fun, supportive, collaborative team culture

APPLY NOW to be part of an iconic Australian brand. Bring your passion, elevate the experience, and grow with Oroton.

Applicants must have full Australian working rights

Oroton Group

About Oroton Group

Synonymous with accessible luxury, casual glamour and an ineffably Australian appreciation for the good life, Oroton is the preeminent luxury lifestyle brand in Australia. Founded in Sydney in 1938 by a gentleman called Boyd Lane, the company began as an importer of luxurious European textiles for the emerging Australian fashion industry.

From the beginnings of Boyd & Co in 1938 to the modern market presence of Oroton in 2018, the brand has continuously stayed at the forefront of innovation and style. Synonymous with the highest quality, Oroton has become one of Australia’s most prestigious and iconic brands, celebrated and loved for its unique heritage and ability to stay at the forefront of international trends. Today, all of our products are designed in Australia by our talented design team and crafted using the finest materials which are sourced from around the world.

Oroton offers many exciting career opportunities across all areas – from retail store team positions to roles in design, online, buying, merchandise planning, marketing, project management, logistics, finance, IT, HR, and visual merchandising.

We have opportunities Australia wide and an international presence in Malaysia also. Our support office is Sydney based in Chippendale and we offer many benefits to our valued team members.

If you have a passion for our brand and a strong desire to work with a dynamic and progressive retail leader, we would love to hear from you. Visit our careers page to learn more and to view our current opportunities.

http://www.oroton.com.au/careers

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Chippendale, AU
Year Founded
1938
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