Legal & General (L&G) is a leading UK financial services group and major global investor.
We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.
We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.
Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.
We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.
We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.
Would you like to build a career in pension operations while helping customers through an important financial process? We’re looking for hybrid Customer Experience Representatives to join our Transfers Out team in Cardiff.
You do not need previous pensions experience or formal qualifications. We’ll provide full training, so what matters most is your attention to detail, confidence using computers and ability to communicate clearly in writing.
Salary £24,720.
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.
If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
Legal & General is a leading UK financial services group and major global investor.
Our three divisions enable us to carefully invest capital over the long term in a responsible way that delivers returns to shareholders while doing good. Along with growing our pension risk transfer business, our strategy focuses on asset management as the cornerstone of our business, including by opening up private markets to more of our clients. Meanwhile, our retail business is focused on building lifelong relationships with customers as they save for retirement and protect themselves and their families.
What unites all three parts of our business is summed up in our purpose statement which sets out what we do, why we do it, and our belief in the power of capital. It builds on what’s inspired us since our beginnings in 1836, and challenges us to do more, with greater urgency, in more places, for more people and in more ways, for the long term.
