IFF

Customer Experience Marketing Manager, Poland

IFF  •  Warsaw, PL (Onsite)  •  5 hours ago
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Job Description

Customer Experience Marketing Manager, Poland

Are you ready to take your skills to the next level and make a real impact?

IFF is a global leader in flavors,fragrancesand health & biosciences. We deliver sustainable innovations that elevate everyday products.

Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends, and fuel market success.

As part of the Customer Experience Marketing team, you will be the driving force behind how IFF engages with customersinPoland.You’llactivate the IFF brand and solutions to deliver differentiated, value rich experiences throughout the customer journey. By crafting compelling content, insights, and strategic narratives,you’llhelp shape customer engagement and fuel business growth in Polish market.

The role is based in Warsaw, Poland. Be part of a creative, strategic, and customer-focused team where together we can achieve greatness and make a real impact. Your potential is our inspiration.


WhereYou’llMake a Difference

Analyze food and beverage category trends using tools such as Mintel, Euromonitor, Nielsen, and AI-driven insight platforms, translating findings into actionable insights

  • Develop compelling, customer-facing content that supports business growth and strengthens customer relationships across the Polish market

  • Collaborate with customers to co-create innovative food and beverage concepts tailored to local consumer preferences

  • Support Polish Team with deep marketunderstanding and analysis helping build the strategy,perspectiveand development direction

  • Connect consumer trends and market dynamics with IFF’s commercial strategy toidentifynew business opportunities

  • Lead the creation and delivery of high-impact customer presentations, including trend storytelling, conceptshowcases, and insight-driven narratives

  • Manage end-to-end customer engagement experiences, including presentation materials (labels, banners, videos) andlogisticsfor customer events

  • Monitor new product launches and emerging trends across the region toidentifywhitespace opportunities and market gaps

  • Partner cross-functionally with commercial, innovation, and design teams to develop and implement compelling customer value propositions

What Makes You the Right Fit

  • 5–7 years of marketing experience, ideally in a B2Bor FMCGenvironment within the food and beverage manufacturing sector

  • Bachelor’s degree in Marketingor a related field (Master’sdegree preferred)

  • Strong analytical skills with the ability to interpret complex data and translate it into meaningful insights

  • Proficiencyin Microsoft 365, especially Excel and PowerPoint

  • Experience with consumer research tools (e.g., Mintel, Euromonitor, Nielsen) and insight generation 

  • Proven ability to create impactful presentations and marketing materials

  • Strong collaboration, communication, and stakeholder management skills

  • Fluency in Polish and English, both written and verbal

How Would You Stand Out?

  • Basic graphic design skills and experience working with marketing or creative agencies

  • Experience in AI-driven insights or digital marketing tools

  • A creative mindset with a passion for innovation in B2B marketing

  • Foodies are very welcome

Why Choose Us?

  • Opportunity to work in a global, innovation-driven organization shaping the future of food and beverage

  • Exposure to international markets and collaboration across diverse teams

  • A dynamic, customer-centric environment with high business impact

  • Continuous learning and developmentopportunities

  • A culture that values creativity, collaboration, and inclusion

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

IFF

About IFF

At IFF, we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products—advancing wellness, delighting the senses and enhancing the human experience.

With ~22,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers and 33,000 customers worldwide, we turn possibilities into reality by redefining the limits of science and nature to create a more positive, sustainable future for all.

Visit us at www.iff.com to learn how our real-deal experts approach work with an entrepreneurial mindset, working lockstep to defy expectations and create industry-defining solutions that do more good for people and planet

Industry
Chemicals & Materials
Company Size
10,000+ employees
Headquarters
New York, New York
Year Founded
Unknown
Website
iff.com
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